Promotion Popup by Secomapp

Promotion Popup by Secomapp

by Secomapp

Reduce abandoned carts and promote all significant event

Overall rating
4.8 of 5 stars
Based on 328 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (6)

All reviews

6 reviews

dogaccessories.pet

0 stars... Don't bother! The app has no Save feature and if you decide to leave and continue later, guess what... you start all over again! I lost two precious hours over it for nothing. The blank template, where you can create your own stuff, has no button for the customer to click on or coupon feature to add. I deleted my cache and cookies just in case it was my fault, but no, this wasn't the problem; the coding of the app was. Also, when you try to add your own text, the customization feature wasn't working most of the time. And the permanent button tool on the screen and its customization was visible only once, while when I looked for it some other time, it was gone! Can't lose any more of my precious time, so no need to contact the support. I'm just wondering how would this app have been while on its beta mode...smh

Developer reply

July 17, 2019

We are so sorry for the unhappy experience you had. When you firstly create a popup, you need to walk through all the step and click Publish to shop in the end, so your settings will be saved, if you don't want popup to run at first, just turn its status to Off. Besides, the blank template is for you to add your own content or background image, you can also copy button or element from other template and paste here. Our support is responsive 24/7 so just send an email to support@secomapp.com and we will help you promptly.

All Trend Stars

I've tested intensively. This are my results:

It does not recognize it's own cookies. Therefore it runs in endless loops :(
It dows not recognize product links which are excluded :(
You can only run one campaign at the same time as a result. Otherwise more camaigns appear randomly.
Lot's of effort and neagtive results for customer experience.
I'm experienced in workarounds for bad tested software because most of the software in the market is developed quick and dirty.
But in this case I cannot find a workaroung either..

Developer reply

July 14, 2019

Could you please enable the access for us at support@secomapp.com to check it carefully for you? Thank you.

Clothingfit Co

Stupid as fuck app. makes it so much harder to use.

Developer reply

July 14, 2019

Thanks for your review. Our team did sent immediate support offer right after being acknowledged about your issue, there could have been something wrong that made you not receive our email

Kusheclothing

Bar cover the ability to edit. Support does not respond or follow up at all

Developer reply

July 14, 2019

Thanks for your review. Our team did sent immediate support offer right after being acknowledged about your issue, there could have been something wrong that made you not receive our email.

The Jock Store

They charged me $7.99 despite the app saying that it is free....

Developer reply

July 14, 2019

Thanks for your review. Promotion popup now is totally free without any additional charge. Hope you could give our app another chance.

Loot Vintage

Continues to revert custom HTML. Seriously impacts business.

Developer reply

July 14, 2019

Please clarify your problem to email support@secomapp.com, we are happy to answer any of your request.