Had issues with the app but support and even the CTO came through in the end. Useful additions to any shop.
Dear Merchant, you had signed up for a usage-based plan, which our app and Shopify's charge approval process walks you through during signup. Although, Shopify makes it hard to read when you accept the plan we do our best to show you the plan details before you even reach their approval process. Please see the detailed screen recording I shared with you via email.
We take pride in offering the utmost service to our clients and would never be sneaky with our customers. Please do reach out to us via LiveChat or email and we'll do our best to help.