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Brilliant app! After a year of sending out proofs via email with dropbox links we switched to Proofer Proof. Nick managed to made some personalized adjustments for us, and we linked it via Zapier to our order management platform, and so far it works perfectly! The custom service and GREAT communication by Nick is outstanding and, honestly, that made the difference for us, as we required some manual work and had quite a few questions. Can't recommend it enough. 5 stars! Thanks!!
Great app, does exactly what I need for my custom designed products. Support is also great and very responsive.
This app is great but they warn me I need to upgrade I already paid 9.99 for 50 orders and from my understanding this should be 50 orders that I use the app. Now I haven't used the app this month that much up to like 6 orders. And if there counting all my orders coming in should not be counted as they have nothing to do with orders. From the looks they have a great scam to make customers upgrade each time. Be careful with them if you check your orders also check the orders you have sent proofs and you will see what I am going through.
I installed the app but never placed an order. After the trial period was up, I opened the app and received threatening message that they would start charging me $50 / month because I was outside the trial period, even though they have plans starting at $10 a month. This is the message I received, "Since you processed more orders in the last month than what's included in our free plan, I'd kindly ask you to upgrade your account to our $49.99/mo plan if you'd like to continue using Proofer…" I never placed a single order. Strange business practice.
Hi there, thanks for your review! It sounds like you're confusing a few things, I'm happy to clear that up :)!
1) The app has a 14-day free trial period. After the trial runs out, the app is deactivated. You aren't charged anything automatically. If you want to continue using the app, you would have to upgrade your account.
2) It's not possible to "place an order" via the app? I'm not sure what you're referring to, there.
3) The pricing tiers are based on the number of orders a store receives per month. That way, smaller stores get a discount, and larger stores (who place more strain on our infrastructure) pay more.
Hope this helps!
This app has been extremely useful for our custom POD website. The support team is the BEST! They have helped us with every question in a timely manner. Highly recommend!
This app works great - it looks very slick when the customer views the proof - very professional. The developer is very responsive, customized the app in seconds for me! It took only minutes to get support and clear answers. HIGHLY RECOMMENDED!
Solves a TONNE of fulfilment challenges for customisable orders managed by artists.
Excellent support from Nick as well.
Highly recommend!
This is an absolutely incredible app for any store that sells custom artworks. The ability to set up email flows and manage proofs all in one place is a lifesaver. Amazing customer support. Highly recommend!
The app is exactly what I needed for my business. After finding the need for a bulk upload feature, the developer implemented this function within one day. The customer service is amazing!
This app is super intuitive and exactly what I needed. Their developer, Alex, is extremely helpful through their live chat feature and has helped me customize the widget and email notifications. He's really prompt when you need help, I cant recommend this app and their customer service enough.