Support team is very helpful. They helped me with installing the app on my website. Responded on Saturday also.
I contact support to add the function of only showing the stars rating for products that have received reviews and they have their tech do it right away. The widgets looks smart and it's user friendly. The most impressive aspect is their customer support. I've never experience another app developer that give this level of dedication when I need to contact support. The agent that help me this last round is Candace and she is exceptional. The last few times I requested help it was done very quickly. If it's too much for me to figure out, they just do it for me and that's very helpful - save me a lot of time. Fantastic team - can't say enough good things about them and i will definitely consider their other apps
Thank you for your review on our app and customer service. We much appreciate that ❤️
We have sent you a follow-up email to inform you about an estimated date and plan for showing reviews on products that do not have reviews yet.
Please check your mailbox to get our update. We hope to have more chances to discuss things further and help you set up the app perfectly.
The live chat was very helpful and the staffs are so quick with replies. My issue was resolved within minutes! It's also a free app so you cannot ask for more.
Thank you so much for the 5-Star review 🎉
That is a big motivation for us to keep up with the good work and provide better apps for you and other users.
If any questions come up or if we can help in any way, please feel free to reach out to us anytime
Great customer service, they help before given time by them. And the app works great, offering you images from reviews. Thank you Avada support team + Special thanks to Daisy for quick solution of issues!
Thanks so much for the positive feedback and 5-star review! 🤩
If you have any questions or if we can help along the way, please feel free to reach out to us anytime.
Diva By QB
I recently just started using this app and so far, I am loving it. It has a also has a buffet of features and you can literally just use these app for everything on your store, from email marketing to review. I will keep testing it to see how it goes but it has been really useful for me. Kudos to the app developers.
We had been tiring to integrate photos into our customer product reviews for quite some time for www.ThawTable.com. Most of the options to do so are very costly or limiting when it comes to growth. Avada Proofo product reviews were the only free photo review app and it has all of the features incorporated, that all of the rival paid reviews app have. Their customer service and technical team were great with getting us set up and integrating the design tweaks we were looking for. Great app for photo reviews all around.
Customer support was flawless. Appreciate all the help I've received on my website. Daisy was extremely helpful.
Thank you so much that you have left us this awesome feedback on Shopify App Store!
Should you need any further help, do not hesitate to contact us anytime you need
The import process was not totally clear, (the review must be uploaded as pending to work fine).
But after try and error, I was able to upload my product review history. Simple but effective App.
This app is really cool. It has all the basics (photo and review and star ratings) you need for customers to leave down their review. It is simple enough for customers to leave a review effortlessly. The AVADA team is also very friendly, efficient and experienced. I had a problem with styling and they went to take the extra mile to help me resolve it. I am a happy customer! So impressed!! Thank you team!