The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Thanks for the support and they willing the fix the customer service once I have feedback to them. Will continue to use this app and see if they can improve further.
Thank you for your feedback on our app and service!
I’m sure that supporting you timely is one of our company’s main priorities.
I would like to have a more in-depth conversation to help you make the best use of this app. I sent you a follow-up email, please open your mailbox to get our message.