Powerful new features, services and plugins for your Shopify store
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Developed by Proonto

Price: From $800.00 / month More info
  • Highly flexible pricing based on your businesses' size and needs.
  • Choose from a global community of trusted sales & support associates who have worked for leading companies such as Zappos, Amazon, Apple and Uber. Interview, certify and schedule sales associates all from a single platform.
  • Seamless integration with your Shopify admin, analytics, CRM and social media.

Outsource your Ecommerce Sales & Support to a Community of Experts

Helping your new customers make a purchase and assisting your loyal customers find what they need is no longer a concern. Our professional associates live monitor your marketing and website traffic, chat with your visitors and interact with them over email, while delivering stellar service. No more need to worry about hiring and training new Sales & Support staff. Find experts in your specific industry and easily certify them to meet your standards.

We believe that people make businesses. That's why we created a platform that connects you to the hottest freelance Sales & Support agents on the web. Find talented individuals that understand your industry culture, speak your lingo and can intelligently connect with your customers, in order to advance your sales goals and personal vision for business growth.

How It Works

Add Proonto's service to your store and select Proonto Sales & Support associates to professionally handle your Live Chat/Email. We bring marketing intelligence into every interaction by omni-monitoring your brand’s online presence, advancing issue resolution, closing successful sales and promoting overall happiness.

Setting-Up Proonto from A-Z

  1. Choose a plan that fits your business size.

  2. Select associates and make them offers.

  3. Certify associates – easily build your knowledge base, engagement rules and schedule.

  4. Link your Shopify store with the Proonto platform so your associates can begin engaging with your customers.

  5. View reports, fuel your UX with visitor feedback and enhance your business growth.

Why Proonto?

  • Professionalism – Proonto's community of associates consists of thousands of Sales & Support experts. Finding yours is as easy as 1, 2, 3!
  • Peace of mind – Using Proonto means less headaches and full control of the staff servicing your customers.

  • Insight – By analyzing chats and receiving feedback regarding sales objections, Proonto gives you an extra pair of eyes so you can enhance the overall customer experience.

Check Out Businesses Running Proonto

Site 1 | Site 2 | Site 3 | Site 4 | Site 5


How do I make sure the associates are qualified to talk to my customers?

Proonto has an award-winning certification creation module. Use our knowledge-based builder to create a top quality certification program and quickly certify as many associates as you want.

Can I also use your software to talk to my customers?

Yes, for you and an additional in-house team members.

How can I tell that an associate made a sale?

Proonto Shopify app comes with a Conversion Tracking API that integrates with your online store. It tracks all transactions and then produces a Sales Report. The API works by singling out those sales which included a chat with a sales associate prior to purchase. Commissions are paid only on sales the associate helped close. The API can also measure the overall site conversion rate as well as metrics of every associate you hired.

Can I choose my own associates?

Can you?! There isn’t any other way! Start browsing through our community of Sales & Support associates right now, narrow down your choices according to your preferences and hand pick the ones that best fit your company and standards.

Who are the associates?

Proonto's associate community consists of a variety of demographics. The most prominent of them are Sales & Support professionals that reside outside big cities or far from occupational centers, expats and a long tail niche of assorted experts. Over 50% are U.S.-based.

From $800.00 / month

Fresh approach to integrate sales chat on your website. Higher engagement and conversion rates are just two of the immediate perks.

Support & Sales

+1 (917) 624-9021
Get Support


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