Avis (134)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
27 juillet 2022

I just got the app and it is really intuitive to use. I did have a question more on the Shopify part to work with the app. I asked the question and they sent me a easy how to video on how to complete my task.

Aunties Sewing Kits
États-Unis
5 jours d’utilisation de l’application
Propel Commerce a répondu 27 juillet 2022

Hello friends at Aunties Sewing Kits,

Thanks for the AWESOME review, Donna! It's a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

27 septembre 2021

Awful app that freezes for days making it difficult to disable or amend a sale. The app discounted my products based on the sales price making my items well below cost price! Customer service is terrible, they have ignored me for 2 days and not helped in any way. I have had to now go through every item individually and put the price back to the original price, which is extremely time consuming and losing me sales on my Summer Sale!

Lala Kids
Royaume-Uni
3 mois d’utilisation de l’application
Propel Commerce a répondu 27 septembre 2021

Hello friends at Lala Kids,

We're so sorry for the less than stellar experience. The app has several "discount rules" you can choose from, and one of them is to discount based on compare at price rather than sale price. These options are available in the Create sale screen when you're creating your sale.

Regarding the delay, it looks like your support ticket came through on Saturday. Your ticket required a developer to review it, and our dev team works Mondays to Fridays.

If you'd like to try the app again, please let us know, and we'd be happy to help resolve any issues.

- Chris @ Propel Commerce

2 mars 2021

Great app and a better assistance! I use this app to apply a discount to multiple products and variants.

Voltione
Espagne
4 jours d’utilisation de l’application
Propel Commerce a répondu 2 mars 2021

Thanks so much for the kudos and for taking the time to leave a review 🙏We're happy to have been able to help 😊

18 février 2022

App is smooth and functioning well with easy steps to do your discount, I recommend to use strongly.

Joozal Turkish Ladies Fashion
Jordanie
3 jours d’utilisation de l’application
Propel Commerce a répondu 18 février 2022

Hello friends at Joozal Turkish Ladies Fashion,

Thanks so much for the awesome review! We're so happy to hear the app is helping you easily discount your products :) Please reach out any time if there's anything we can do to help.

- Chris @ Propel Commerce

15 avril 2021

App is not applying discount rules. Also no one replies on chat support. After creating the discount rules nothing happens.

Vinusto
Inde
2 mois d’utilisation de l’application
Propel Commerce a répondu 15 avril 2021

Hi there - we're so sorry for the trouble. I've checked our support desk, and we unfortunately haven't received any tickets or emails from you. We'd love to help you resolve the issue. Please contact support@propelcommerce.io, and we'll be more than happy to help.

29 octobre 2021

Lots of bugs I will switch as soon as I find an alternative:
- Discounts stuck and I can't delete it or change it
- changing something in a scheduled discount while active makes it inactive and I cant re-activate it
- The countdown clock doesn't work probably more than it does.

Crocodice
Égypte
2 mois d’utilisation de l’application
Propel Commerce a répondu 1 novembre 2021

Hello friends at Crocodice,

I'm so sorry for the less than stellar experience you've had with our app. That's absolutely not the experience we want our merchants to have.

I've asked our dev team to follow-up with you to learn more about the issues you encountered so we can correct them asap. One of our dev team will be in touch with you via email shortly.

- Chris @ Propel Commerce

8 septembre 2021

Lovely app! Easy to use and set up a discount. Customer support was excellent! I really was excited about the stickers for the sale products. Unfortunately, they are only visible on the actual product page. That means people cannot browse thru your store and see products with stickers on them. They actually have to click on a product and bring it up before the sticker is visible. This sort of defeats the purpose of stickers....which is to make products stand out and show customers that they are on sale. Stickers give people a reason to click on the product...ie they already saw the sticker. So, you should make stickers visible on the products all the time. Especially when people are browsing thru a collection. That's the only real problem and the reason I gave 4 stars. I think I will have to create a collection just for my sale....that way people can find all items that are on sale.....just more work for me. If you could fix that sticker problem, then this app would be perfect!

QuiltGirls®
États-Unis
Environ 2 mois d’utilisation de l’application
25 avril 2021

Do NOT install this app if you have more than 100 items or variations! Here is the details to my experience: I installed the app to my shopify store. I set up the discount which was easy enough. I enabled it. That's when the problems started occurring. It notified me that for all of my products and variants (which was close to 20,000) that it would take 491 minutes. That's a little over 8 hours. Okay. So I reached out to support about this. Didn't hear back. I leave it going for 10 hours and then check on it...IT GOT STUCK AND WILL NOT MOVE 6,000 items in. I am NOT able to disable it until it finishes. I can't get in touch with support which I did receive a message stating that their customer support is Monday - Friday. Since it's the weekend I am out of luck. I also am not able to uninstall the app without having to go back in and correct every price they have already changed. AND! On top of it all someone was able to use the discounts and PAIR IT WITH A COUPON CODE so they got a double discount which this app states they aren't able to do that. So what am I left with? No bulk discount sales editor, a store I have to go back in and manually change the prices, AND customers getting extreme discounts to where I'm not making a profit. Free is not everything. Set the app back to beta testing.

Cranky Girl Tie Dye
États-Unis
Environ un mois d’utilisation de l’application
Propel Commerce a répondu 26 avril 2021

Hi there - we're so sorry for the trouble. Our support staff is available Mondays to Fridays, and we hope to expand that to include weekends in the near future. I can see you've already uninstalled the app, but if you'd like to try it again, our support team will be more than happy to resolve any issues you're experiencing.

Regarding the time it takes to apply / reverse a sale, Shopify limits apps to 2 API calls per second. We have to use API calls to retrieve then update each variant which means apps can only update about 1 variant per second.

Regarding discount stacking, our app prevents sale discounts created in our app from stacking. This does not extend to discount codes as apps cannot prevent shoppers from using discount codes in the checkout process.

23 février 2022

Great support. Excellent working app! Recomended for all who want to save some time and have great job well done!

ergopoint.com.pl
Pologne
1 jour d’utilisation de l’application
Propel Commerce a répondu 23 février 2022

Hello friends at Ergopoint,

Thank you so much for your support, Aleksandra! We appreciate your words. We're always here if you ever need help!

- Leo @ Propel Commerce

6 mai 2022

Great Sales Manager App. Does exactly what i need it to do. Thank you Chud for your assistance and support as well.

Carbon Comms
Australie
1 jour d’utilisation de l’application