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Protect+ The Smarter Post-Purchase Protection for Modern Brands
Protect+ is your Shopify post-purchase app for package protection, warranties, and returns & exchanges. Offer instant exchanges, store credit, and refunds while covering orders from loss, damage, or theft. Drive retention, increase customer confidence, and simplify returns management—all directly inside your store.
- Returns & Exchanges – Self-service portal for refunds, credit, or swaps.
- Warranties – Offer product warranties & extended coverage at checkout.
- Package Protection – Safeguard orders from loss, damage, or theft in transit.
- Customer Confidence – Build trust with transparent, hassle-free protection.
- Revenue Boost – Increase sales with upsells like warranties & easy exchanges.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Sublytics
Categories
Return options
Return management
Coverage type
Opt-in experience
Claims management
Pricing
External charges may be billed by Protect+ separately from your Shopify invoice. Learn more
Free
Free to install
% based premiums of order total
All charges are billed in USD.
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We've used many package protection apps, to me, this one has been the best experience. The founding team communicates quicker than anyone I have worked with before. It's installed within our backend so we don't need to go to another site to access and see claims - makes my teams life a bit easier.
Finally, they are receptive to new ideas and changes, which is crucial in an ever changing landscape.
Give them a try. Save yourself the headaches of lost package revenue.
Thank you for your review! We are constantly trying to improve our product / platform and love to innovate based on our merchants feedback. We really appreciate this!
I highly recommend the app, they have made solid improvements with our complicated checkout. Love being able to communicate quickly with there reps via Integrated slack channels allowing for quick resolutions to our customer needs. The package protection just works, Its a crucial part of our business with how items break or get damaged and the replacements go out quickly and keep our customers happy.
Thank you so much!
Support
App support provided by Protect+.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store credit, Online Store
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View customers
Browsing behavior or customer data
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Edit products
Inventory, product listings, products, publications of products on sales channels, or collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details for the last 60 days, returns, shipping information, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit store credit
Store credit account transactions or store credit accounts
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Edit your Online Store
Theme
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Edit other data
Custom fulfillment services, Access for fulfillment constraint rules, inventory shipments, inventory shipments received items, locations, Shopify Markets settings, or resource feedbacks
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