Overall rating Based on 12 reviews
Easy to use and configure. Support is also very responsive and when we did run across issues it was quickly resolved. The latest update is also much more intuitive on how fraud rules are configured and what they do.
Alfa Vitamins Store
As our store started doing great with sales our fraud issue got bigger.
The more we would sell the worse it would get when it came to fraud orders.
As a big company, we really needed something as perfect as NS8 Protect to help us avoid them and not having to manually screen every order daily.
We are very happy with this App. It is user-friendly and NS8 Protect also provides great customer service if you need it.
We highly recommend it! It is worth the price compared to all those chargebacks we would get from fraud orders.
Chess Candy - DAC Candy Store
I installed NS8 for fraud prevention and it's been really effective! Exactly what we were looking for with the best support we've ever received. Communication has been really easy and they actually care about helping you achieve your results. Very satisfied.
Amazing Gifts - Ideas
Hi, I signed up for this app late in the season (basically after I was done advertising my Xmas products, so I couldn't fully tell how valuable it is. However, what I can tell is that the customer service is very good, and very responsive. I will sign up again next season, this time at the beginning.
Excellent customer service! We received the call super quick with following up conference call which has been very helpful . NS8 has saved us from quite a bit of fraudulence.
We have saved a lot of money in retargeting fraud. Also, NS8 offers all the latest and greatest tools to combat order fraud. Good stuff.
NS8 was recommended to LonoLife by PayPal. We were seeing a huge uptick in fraud, which we ended up tracking back to an influencer marketing platform thanks to NS8. We were able to cut ties with the platform and reduce our fraud to almost zero in a few weeks. We continue working with NS8 today to thwart any fraud. It's a great App!
The customer service and response is steller! Out of all the apps I'm using, theirs is to most responsive even on the weekends. They help with dealing with fraudulent order. Due to the size of our orders paying a percentage of sales is not too appealing. Really hope and look forward to working with their great staff. The reduced stress and time of dealing with fraudulent orders pay for itself.
Riot Society Clothing
NS8 Protect has helped me more efficiently screen my orders for fraud and make me more confident in shipping orders to my customers. Theres lots of good data available to help figure out who my good customers are and not, so it helps me save a ton of time and money.
Trying to figure out our site traffic and utilize this info properly was something we really struggled with. The internet (especially the bot and fake back link world) keeps changing constantly and we felt like we were always one step behind. Using NS8 greatly helped improve our understanding of not just our daily traffic but especially the data coming from our ad campaigns. The system protecting us from fraud is great as well and their tech support is very helpful. They actually get back to you personally to answer all your questions rather than only providing the always dreaded "frequently asked questions" section.
- Mike, AVIATORwebsite.com