The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
House of Knives
Not only are the NS8 team extremely attentive and have your best interests at heart, the platform has...
1. Given me significantly more confidence in determining which orders are fraudulent
2. Safeguarding against possible chargebacks
3. Being able to set up automation rules to identify potential risks
4. Sending out auto verification messages
5. Blocking dodgy traffic from clicking through as retargeting traffic and saving money as a result which more than pays for this outstanding app...
If you are seriously about your store and wanting to grow your business, this is a MUST HAVE app.
As a jewelry retailer, we are often a target of various types of fraud. NS8's platform and order rules allowed our team to cut down on manual action by automating fraud risk evaluation on our orders. With a simple click of a button to review an order, NS8 gives us detailed insights about an order's potential fraud risk in great detail. Their onboarding team is also beyond helpful in making sure you get the most out of their product. I highly recommend this product to anyone looking for an automated fraud analysis platform for their e-commerce store.
Our not-for-profit organisation recently starting using the NS8 software to assist us in identifying potential fraudulent orders. As part of their on-boarding process, the entire support team at NS8 were so supportive and patient with our team as we learnt the new processes and asked all the silly questions. Gabe and the entire team were so great to work with - there's always a quick turnaround time in replies to any queries for assistance - and we're so happy with the results of the software.
Akira Beauty International
I am glad to find NS8, a great solution for fraud protection! Shopify doesn't block suspicious orders automatically. The app is easy to set up and define rules. The support is great!
I am very Happy with all aspects of the application and their customer service. Thank you Stephanie, Don and all the cast for being there when I needed help.
Survival Gear Systems
Great App. Allows for a much for sophisticated fraud protection system. If you are looking for something more than Shopify's default fraud detection we highly recommend NS8.
NS8 was easy to implement and very easy to use on a daily basis. Customer support has been very easy to communicate with.
Easy to use and configure. Support is also very responsive and when we did run across issues it was quickly resolved. The latest update is also much more intuitive on how fraud rules are configured and what they do.
Alfa Vitamins Store
As our store started doing great with sales our fraud issue got bigger.
The more we would sell the worse it would get when it came to fraud orders.
As a big company, we really needed something as perfect as NS8 Protect to help us avoid them and not having to manually screen every order daily.
We are very happy with this App. It is user-friendly and NS8 Protect also provides great customer service if you need it.
We highly recommend it! It is worth the price compared to all those chargebacks we would get from fraud orders.
Chess Candy - DAC Candy Store
I installed NS8 for fraud prevention and it's been really effective! Exactly what we were looking for with the best support we've ever received. Communication has been really easy and they actually care about helping you achieve your results. Very satisfied.