Protectly

Protectly has been a great addition to our store. As an apparel brand, we deal with occasional shipping issues and this app has taken a huge load off our support team.

Claims are handled quickly, customers get fast resolutions, and we don’t have to cover the cost of reships or refunds. Plus, the delivery insights are a nice bonus for our ops team.

Easy to install, works well, and makes us look good when things go wrong. Highly recommend!

We recently migrated to Shopify and we could not be happier with Protectly. We previously used Route and moved over to Protectly to improve our customer experience and decrease costs. The team has been great to work with and our customers are taken care of quickly. Protectly is quickly proving to be the new leader in this space and we look forward to continuing to work with them!

Huge time saver on our end internally, and great for our customers buying jewelry. Worth dedicating some time aside to gauge whether they can help save you time/money, or help your customers