ProtectMyOrder

Fantastic customer service and IT team at Protect My Order. Excellent response times to inquiries. They handled the installation for me and made sure everything worked perfectly before launch. Seamless integration, increased customer confidence, and a way to help offset the ever-rising costs of shipping and insurance.

I made the change over to PMO and instantly noticed customers feeling more secure with their purchase. With the other shipment protection apps out there, PMO seems to be the only one that the merchant is entitled to a portion of the revenue as well. Instant increase in aov and a super simple setup.

The ProtectMyOrder app is really good to increase your margins. . The team were excellent at getting everything setup for us, and developers have a great understanding of your store and their own app to ensure it works in all contexts. We've been seeing a strong increase in revenue, as well as zero complaints from customers about the app, so we would 100% recommend this app.

Came across this app through Shopify App Store Research Panel - Was pleasantly surprised by finding an app that solved our issue of securing customer deliveries. From the moment it was installed (took less than 5 minutes) customers were engaging with it and adding it to their cart. Couldn't be happier. 5* all the way!

This app has been such an amazing addition to our website, it helps out customers feel more secure, particularly our large international customer base, and has also allowed increased our revenue so we can easily solve issues when they arise.

Particularly for us, as we are a retailer not a manufacturer, it means we don't need to wait on our brands permission/ support to replace faulty items. It also means we do not have to wait on postal carriers getting back to us when parcels go missing which can be really tedious.

I would highly recommend this to all online stores, it's a great feature.