Proviews ‑ Product Reviews Q&A , 88 条评论
优化
-
按评分
I cannot express how impressed I am with Proviews! ⭐⭐⭐⭐⭐
This app has truly transformed my Shopify store. The seamless integration process took minutes, and I was immediately able to start collecting genuine customer reviews. The customizable review request emails are a game-changer, significantly increasing my review response rate.
The option for customers to include photos with their reviews adds a personal touch and authenticity to my product pages. It's a fantastic feature that sets Proviews apart.
The customer support is exceptional - responsive and knowledgeable. Any queries were addressed promptly, showcasing their commitment to customer satisfaction.
In summary, Proviews is a must-have for any Shopify store owner. It's user-friendly, customizable, and the analytics are invaluable. This app has not only enhanced my customer feedback strategy but has significantly boosted my sales. Highly recommended! ⚡
I love this app and their other apps. Has been a blessing and if i ever need help they are there to help me. Also help when i have issues with any code that is there, they will help.
Love that we are finally receiving reviews.
What truly sets Proviews apart is its customer support. The team is not only responsive but also exceedingly knowledgeable. Every query I had was addressed promptly and effectively, reflecting their commitment to customer satisfaction. Additionally, their support was instrumental in resolving issues related to integrating past reviews and formatting errors into the Google Merchant Center, ensuring a smooth transition and continued operational excellence.
Another standout feature is the app's compliance with ADA (Americans with Disabilities Act) standards, making it accessible to a broader audience. This attention to inclusivity is a significant advantage and demonstrates the app’s dedication to serving all users equitably.
Proviews is not just another review app; it’s a comprehensive solution that enhances customer interaction and directly contributes to increased sales through better feedback and improved trust. The analytics provided are invaluable, giving insights that help tailor my approach to meet customer needs better.
Outstanding customer service. Milan consistently provides assistance and proactively offers solutions or modifications. Her responsiveness is exceptional. Thanks Milan!
Customer support attentive and responsive to our requests.
They take the time to understand the problems encountered and help with the various widget/feed installations.
Thanks again.
I had hope for this app when my last review app which I've used for years started getting glitchy. I can live with errors and getting help here and there, but during the 15-day trial, the entire dashboard and all my reviews disappeared and was replaced by an odd Proviews Q&A that looked like a backend interface. Their support did request for access to fix the problem at the end of the day but after 15 days, this will become a paid monthly app and for an error this big, it was hard to be confident in committing to this app for years to come. I don't really want to keep checking on an app to see if its working fine.
Dear Merchant,
We are sorry to hear that you had a bad experience with our Proviews ‑ Product Reviews Q&A App. We value your business and your feedback.
The issue that you faced with the dashboard and the reviews occurred as we were updating an app. We chose bad timing for making the changes and we apologize for that. It was resolved within a few minutes and did not affect the app's functionality or performance. Also, we assure you that going forward all our merchants will be notified in advance of any such scheduled maintenance or updates.
We have also requested access to your store to check and resolve the problem, but we noticed that you had uninstalled the app. We are sorry to lose you and hope you can give us another chance to serve you.
As a gesture of goodwill, we can offer you a dedicated manager to monitor your store. We can extend your free trial if you're planning to come back. This way, you can test our app thoroughly and make an informed decision.
Please also note that our app keeps any store’s configuration and reviews for 30 days after uninstallation. So anyone can easily reinstall and use our app again.
Thank you for showing interest in our app and for sharing your experience with us. We will take this as a valuable insight and will be more careful in the future.
Sincerely,
Meet Adhia
Product Lead - Proviews - Product Reviews Q&A app.
Great app to use, it is user friendly and their team is very supportive.
After some issues, support helped me out and were very understanding. Very good reviews app.
Lots of functionality, easy to use. Very professional customer service
Proviews is a user-friendly app that has significantly improved the Shopify store by integrating and showcasing product reviews. Its user-friendly interface and customizable options enhance customer trust and authenticity, making it a highly recommended tool for boosting online store confidence.