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Great app to use, it is user friendly and their team is very supportive.
Excellent app. Does exactly what is says, perfectly. Fantastic support from Milan and the team too. Highly recommend this. A++++
I had hope for this app when my last review app which I've used for years started getting glitchy. I can live with errors and getting help here and there, but during the 15-day trial, the entire dashboard and all my reviews disappeared and was replaced by an odd Proviews Q&A that looked like a backend interface. Their support did request for access to fix the problem at the end of the day but after 15 days, this will become a paid monthly app and for an error this big, it was hard to be confident in committing to this app for years to come. I don't really want to keep checking on an app to see if its working fine.
Dear Merchant,
We are sorry to hear that you had a bad experience with our Proviews ‑ Product Reviews Q&A App. We value your business and your feedback.
The issue that you faced with the dashboard and the reviews occurred as we were updating an app. We chose bad timing for making the changes and we apologize for that. It was resolved within a few minutes and did not affect the app's functionality or performance. Also, we assure you that going forward all our merchants will be notified in advance of any such scheduled maintenance or updates.
We have also requested access to your store to check and resolve the problem, but we noticed that you had uninstalled the app. We are sorry to lose you and hope you can give us another chance to serve you.
As a gesture of goodwill, we can offer you a dedicated manager to monitor your store. We can extend your free trial if you're planning to come back. This way, you can test our app thoroughly and make an informed decision.
Please also note that our app keeps any store’s configuration and reviews for 30 days after uninstallation. So anyone can easily reinstall and use our app again.
Thank you for showing interest in our app and for sharing your experience with us. We will take this as a valuable insight and will be more careful in the future.
Sincerely,
Meet Adhia
Product Lead - Proviews - Product Reviews Q&A app.
Hi,
to be honest, never experienced such a good support from these guys. I tried stamped.io beforehand and their support was so bad that I decided to stop working with stamped.io. Thex actually didnt respond within 48h! Only when I cancelled I recieved feedback. The guys from proview usually respond within cpuple of hours. The interface and the options are not as good as for e.g. from stamped.io but they are working on it to make the app better. The value money ratio you get is 1000x better than with stamped.io. Definielty a GO for Proview!
Milan you are awesome, he provided great support to resolve some of our app issues. You can import reviews from any app which is great and also syncs it will google products. For the price its just best.
Excellent app and the support was first rate
All the reviews convinced me to try this app, and I was not dissapointed! I had a lot of reviews already on my website and Mr. Meet was so helpful and helped to import them and to get the app up and running. And now my customers can also leave picture reviews, which I'm so excited about. The app looks so nice on my website, and I love the question/answer section (I already had the app from this same developer, and was also assisted to migrate all the questions into the review section!) so so happy! get this app, you won't regret it!
Great app to submit your reviews feed to Google Merchant Center and standout and responsive customer support, walking you through all the process. Interesting functionalities to request and show up customer reviews. A serious, professional and affordable alternative compared to the most popular review apps out there. Deserved 5 star with no doubt.
I started to use this app recently because I wanted a review app that is compatible with google shopping (SEO is a really big game changer for an online shop) I also wanted an app that can support photo reviews. I love proview so far, every piece of text is customizable, so I could translate everything manually into my shop language. (a lot of apps only support one language and can not be customized so this was amazing) The support is also incredibly fast and great. Really enjoying this app so far. I could also load all my past reviews in a CSV file which is also awesome.
So happy with this product and above all with their service!! Thank you so much Simprosys- keep up the great work!!