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Before we started working on it, we asked them if there were any bugs. However, we discovered there were too many critical errors. It's definitely not a developed or robust system. We don't recommend it. We've tried a few brands ourselves, and we won't continue.
Thank you very much for your feedback.
During our demo call, I recall mentioning that, like any software, there can be bugs, but we promised that all issues/concerns would be resolved. Based on our records, 100% of all your issues have been resolved in less than a day, and our response time has been less than 2 hours for all incoming support requests. We even built custom capabilities for you without charges, but despite that, you are not satisfied. I hope you find a solution that works for your store.
Complicated for nothing. Poor themes. No service by the weekend . Seriously ?
Hi,
Thank you so much for your feedback. We take all feedback very seriously and work to improve our app based off it. However, based on our investigation, we do not see any support tickets from your end and the team also reached out several times with no response.
Could you kindly respond to our support staff so we can help resolve any concerns you may have?