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Outstanding! Looked at a couple of apps for purchase orders and could not find what I wanted. Then I found W3trends. The app flexibility is great and I am able to do exactly what I want. Justin in customer service has gone the extra mile several times making sure I am getting exactly what I want for my store and customers. Very happy.
If 6 stars were an option, I would choose it! I have never rec'd such timely and helpful answers from an app. I sell a product to schools/OT's and parents, so not only did I need an e-commerce site, I also wanted a way to track Purchase Orders through Shopify. This developer helped me accomplish a way to automatically send an estimate to a school so they could process a purchase order to place an order. Now on Shopify I can convert the estimate to invoices (in Drafts) and then create a label. All of my sales are now tracked in one place thanks to Easy Purchase Orders. Highly recommend!! Thanks for the great tech support!!!
Superb developer support! This app is affordable, does exactly what it's supposed to do and, most importantly, the support team is amazing. They have a request section to ask for specific implementations you would like to see in their app. They implemented one very crucial thing I needed for my store - if a customer is logged into their account and they click on the purchase order button, the field for email gets autofilled with their account email. I totally recommend this app and will def be using it for a long time!
We get super disappointed when something that wasn't broken is trying to be fixed. We had asked the developer 1 year ago to make us a reply email and as promised he/she did, from there we had no problem, we then find out that its been over 6 months that the customer cannot reply to our emails anymore and they have been sending emails to their email address and not ours. What a complete loss of sales, and for the developer to not let us know that the reply feature is gone, even through its on their app is unforgettable. We are deleting this app because we believe in transparency.
The app works well and the support is great too!! Highly recommend the use of this app if you'd like to be able to have customers raise purchase orders!!
This app is the only one we were able to find that was going to allow our customers to download their carts as a pdf quote, tied to our shopify draft order. This allows our customers to present a quote to their clients without going through the trouble of emailing our sales team. Jason at W3trends has been so helpful in setting up this app, we are in the final stages of having the app function well, but their prompt response and kind attitude has been a pleasure to work with.
Awesome developers and company. Very helpful in set up and assisting with any issues. The app itself has many options and is very customizable. Awesome!
Excellent job from Jason and his team on assisting us to get the purchase order in the right template on our platform!
Very happy with this app - W3trends was able to modify it so that it was a quote template instead of a PO (very useful for our business) - this allows customers to PDF and print a quote that is in their cart - they may need to get a management signature before approving, perhaps they are a distributor quoting for another end customer - the modification and the APP made by W3trends works perfectly for our business. In particular, Justin Smith, in W3trends support was SUPER fantastic to work with - great customer service and support !
Great support! excellent app, thanks fro the help. Brad a great support technician. They've gone the extra mile for us