Pure Chat ‑ Free Live Chat

Pure Chat ‑ Free Live Chat

by Pure Chat

Easy-to-use live chat software with unlimited users and chats

Overall rating
3.9 of 5 stars
Based on 42 reviews

  • 5 of 5 stars
    64% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    21% of ratings are 1 stars

All reviews

1 - 10 of 42 reviews

Dhamma Brasil

Simple, easy to use and very useful, easy to install and configure. Mobile app helps a lot when I'm out of the office.

Teledyne ISCO

App installed seamlessly and has been operating without problems since. We had a couple of questions which were answered by Pure Chat instantly - fantastic support! We are using the free version on the Supply theme. Highly recommended.

Spy Shop SA

Have been using the Pure Chat app for about a year and we are super happy. For a completely free version, WOW its got everything you need. This app even makes Shopify's chat app look childish lmfao well done PC Team!


I use this app so that customers can chat and email us - so for customer support. It has been great. They have developed some great new features recently and while I haven't had time to test them all out I'm very excited to do so when I get the chance.

Faux Wood Beams Australia

Perfect for our needs. And free, we can't afford a paid solution for our small business. Thanks.....

De Mi Pais

Honestly a great app. Sucks that I had to erase it, but the mobile version of my store was being blocked by the huge PureChat area, and I'd rather have just Facebook messenger than having PureChat be the first thing that pops up on my phone.


Extremely bad, because when I deinstalled the App I wasnt able to remove the chat widget/chat symbol from my shopify store, and noone from the support team is helping me out.

I didnt got an answer from the support since 3-4 weeks now!

Scam, terrible App Support und wasnt able to remove app from my store...

Alene Too

So far this app is working well. Customization is very helpful in this. Easy to add onto web page as well.

Brands Dropship Best Fashion Brands - Dropship

Been installed and first time i should use it for support at 9 am in the morning i can't login why is it not working with my Shopify login.

Changed theme yesterday though.

Can't use that

Medusa's Make-Up

We have been using this app for about 6 months and really like it. It is such a great way to connect with customers and must faster to resolve an issue than email. Also a great way to encourage a sale!

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