Overall rating Based on 44 reviews
American Public Safety
Wanted to use this app on our stores new website. Unfortunately I never was able to add the chat since it kept saying "There was an error creating your account". If it is this difficult to even make an account I don't want to go any further.
Hello! I'm sorry if you had trouble with the initial setup. We recommend signing up from purechat.com directly since that is where you will manage the account, then you can go into the Shopify app store to then download our app and connect your account. You can reach us directly for further assistance at firstname.lastname@example.org.
Boston's Best Jeweler
FUCKING IDIOTS RUINED THIS APP MADE IT 10 TIMES MORE DIFFICULT WHOEVER RUNS THIS COMPANY IS A FUCKING RETARD
What a spirited review! There is no need to name call, though. We'd love to learn more about how it's more difficult to use. Please reply to our email we sent to you so we can help improve your experience. 😉
Simple, easy to use and very useful, easy to install and configure. Mobile app helps a lot when I'm out of the office.
App installed seamlessly and has been operating without problems since. We had a couple of questions which were answered by Pure Chat instantly - fantastic support! We are using the free version on the Supply theme. Highly recommended.
Spy Shop SA
Have been using the Pure Chat app for about a year and we are super happy. For a completely free version, WOW its got everything you need. This app even makes Shopify's chat app look childish lmfao well done PC Team!
I use this app so that customers can chat and email us - so for customer support. It has been great. They have developed some great new features recently and while I haven't had time to test them all out I'm very excited to do so when I get the chance.
Faux Wood Beams Australia
Perfect for our needs. And free, we can't afford a paid solution for our small business. Thanks.....
De Mi Pais
Honestly a great app. Sucks that I had to erase it, but the mobile version of my store was being blocked by the huge PureChat area, and I'd rather have just Facebook messenger than having PureChat be the first thing that pops up on my phone.
Extremely bad, because when I deinstalled the App I wasnt able to remove the chat widget/chat symbol from my shopify store, and noone from the support team is helping me out.
I didnt got an answer from the support since 3-4 weeks now!
Scam, terrible App Support und wasnt able to remove app from my store...
So far this app is working well. Customization is very helpful in this. Easy to add onto web page as well.