Pure Chat ‑ Live Chat

Pure Chat ‑ Live Chat

by Pure Chat

Easy-to-use live chat software for your website

3.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    61% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    25% of ratings are 1 stars

All reviews

11 - 20 of 27 reviews

Bambolina Co

One of the best Shopify apps ever!!! It's super easy to customize with so many different options. Plus I downloaded the app on my iPhone to chat with my customers since I am always on the go. Moreover the app is 100% FREE!!! Couldn't be any happier with it! Thank you Pure Chat :)

Nemu Toys

Just installed and tested this app. For what I am getting for free, THIS IS PERFECT. I would not hesitate to upgrade to Pro someday when my business kicks off. For a start-up online store like mine, this is a lifesaver. Thank you Pure Chat.

I can customize the location, size, and image of the widget. I can customize the text, the colors. The App is just amazing.


a pretty good app would def recommend for a try!

Reception Flip Flops

This app is great, I have not had any problems so far. Very easy to set up. Intuitive. This is better than some paid apps I have used in the past. The free version is great, there is a paid version ( I am on the free trial not sure ) where you get analytics and no branding but not sure if I care for the analytics and their branding enough to pay for it. Does Not slow website upload time. They have a mobile app that works great AND you get desktop notifications. With the paid plan though, you can chat from your phones text messenger but the app and the desktop notifications are just fine. Great work.

M K Online Stores

this is a very light chat app, we had other chat app before and switched to this app because of its appearance and the code is easy on page upload speed, if you care about page upload speed consider this app. hope this helps!


Instantly became an integral part of our customer service.

The Cinchy Cowgirl

I'm loving this app! I've used a few other live chat apps before, but I am very impressed! This was super easy to set up...I love that you can schedule your available times, its mobile compatible, you can view all chat transcripts, add staff members....highly recommend!!!


STOP LOOKING FOR CHAT THAT WORKS! OMG, I couldn't tell you how many apps I have been through looking for something that actually works. At least in the free version. This app is FANTASTIC! Man I wish someone had recommended this to me before I tore all my hair out. LOOK NO FURTHER!

Moo G Clips

great support and great app!

River City Growlers

We tried a bunch of support chat apps and eventually installed this one. It worked basically right away. We had two issues and both were resolved within an hour by support. We have no complaints. It has resulted in improved conversions and we continue to see improvements each week we use it.