Purple Dot | Trusted Pre‑Order

The team at PurpleDot is truly remarkable. Our platform is somewhat complex and they have went above and beyond in working with us to troubleshoot. We have had great success and look forward to adding more items to the waitlist for pre-order. Thank you PurpleDot!

This app has served us well for taking pre-orders and the customer support has been amazing whenever we've had an issue. Only recommendation for improvement would be an easier way to transition a product from pre-order to regular orders such as transferring the remaining pre-order inventory to available inventory. Right now, I have to make those changes manually (and remember to do it).

We've been searching for a solution to do pre-orders. The purple dot team is absolutely amazing. We've launched a number of products, and we've saved so much resources from not over producing. Amazing idea, fantastic execution. Highly highly recommend.

Great App, support helped answer questions immediately. We had some issues arise in the beginning but were resolved in a quick manner. Would recommend to others!

We constantly sell out and had to take pre orders which shopify is completely not set up for...and when we had delays, we had to manually email everyone (even with klaviyo, some emails get listed, hard to figure out which orders are pre order, etc). it was just a nightmare! Purple Dot is a life saver! Now pre orders are so much easier to manage, and it's easy to communicate to everyone on the status of their order and clients like that they dont' get charged until they ship. I like that it's charged per order and not a monthly subscription. Highly recommend

The Purple Dot app has been wonderful for our store to accomplish pre-orders in a way that we were not able to in the past with other tools. The team was amazing assisting us with implementation and has been responsive with any questions we have had since then. We will definitely continue to use Purple Dot and recommend this app to other stores with similar needs!

This app has been very easy to install and operate on our own. When we do run into issues (like the app working with other apps) the customer service is fast, efficient and personal, and I can always get them on a call or via email almost immediately. That alone makes this app worth it as many of these add ons have little to no service. Highly recommend!

Purple Dot is such a great app! We started using it very recently, so we're kicking ourselves for not finding it sooner. Before Purple Dot, we took some pre-orders, but it was no different than how we took orders for in-stock items. And one of the benefits with Purple Dot is the amount of time we've saved by not having to constantly email angry customers asking us when their purchase will arrive. Not to mention the stellar and responsive help from the support team!

Full Disclosure: We have yet to fulfill a pre-order, but I'm optimistic the process will be great.

This app has saved us a lot of time as now our customers can pre-order online instead of calling us. The customer service team is very responsive and knowledgeable. There are a few things I would like them to add, but it is very much my favorite app.

I had a challenge with Shopify separating regular orders from the Purple Dot orders and Shopify was not able to assist. Purple Dot Zach came to the rescue. Not only did he listen carefully, advise of the solution, he even checked back with me to confirm everything was good. I HIGHLY RECOMMEND these guys. And did I mention, USA Support !!
THANK YOU