Name: Purple Dot | Trusted Pre‑Order
Brand: Purple Dot
Rating: 3,8 (18 reviews)

Características

Popular entre los negocios como el tuyo

Ubicados en Estados Unidos

Creada para tu negocio

Funciona con los temas más recientes

Acerca de esta aplicación

Fecha de lanzamiento

6 de junio de 2022

Idiomas

Inglés

Categorías

Pedidos en preventa

Create simple pre-order experiences. Clear pre-order comms + post-purchase tools can increase sales.

With Purple Dot, you can create end-to-end pre-order experiences to easily sell products before you have stock. Our pre-order app enables a free checkout for customers, vaults their card, and auto-charges when you are ready to ship. We also provide clear customer comms and a self-service cancel + amend tool so that your customers are fully informed on their pre-order, which helps build trust with your customers. Even if your shipping dates change, update your customers with one click.

With Purple Dot, you can create end-to-end pre-order experiences to easily sell products before you have stock. Our pre-order app enables a free checkout for customers, vaults their card, and auto-charges when you are ready to ship. We also provide clear customer comms and a self-service cancel + amend tool so that your customers are fully informed on their pre-order, which helps build trust with your customers. Even if your shipping dates change, update your customers with one click. más

Select products for pre-order and the estimated shipping dates
Add to Cart auto-changes to Pre-order with clear UI when stock is 0 in Shopify
100% Pay Later: Customer card vaulted on checkout + charged when ready to ship
Customer self-service cancel + amend tools with email updates on their pre-order
Automated backorder, plus mixed in-stock and pre-order cart functionality

Precios

Instalación gratuita

First 10 pre-orders free then $0.75 per pre-order

Instalación gratuita

First 10 pre-orders free then $0.75 per pre-order

Todos los cargos se facturan en USD.

18 reseñas

Calificación general

3,8

Recuentos por nivel de calificación

El 67% de las calificaciones son de 5 estrellas
12
El 6% de las calificaciones son de 4 estrellas
1
El 0% de las calificaciones son de 3 estrellas
El 0% de las calificaciones son de 2 estrellas
El 28% de las calificaciones son de 1 estrellas
5

5 de enero de 2023

Installed and used the app for two weeks.
2 major negatives:
1.
It covered our product pre-order pages with "powered by purple dot".
2.
Our products disappeared from the Google shopping channel. After uninstalling the app all the products reappeared on Google shopping.
Unacceptable. 1*

Carmarthen Camera Centre

Reino Unido

Tiempo de uso de la aplicación: Alrededor de 1 mes

Purple Dot respondió 12 de enero de 2023

Thank you for giving Purple Dot a try! We wanted to take a friendly moment to clarify a bit about your experience.

As a premier pre-order partner for both brands and shoppers, Purple Dot ensures that your shoppers have access to everything they need to feel informed while they wait for their pre-order — including self-service tooling like changing a shipping address or updating their payment method. We provide all of this for shoppers out of the box.

We place 'Waitlist powered by Purple Dot' near the pre-order, so shoppers know that your pre-orders have these benefits and how to access them. Tens of thousands of shoppers trust Purple Dot as a pre-order partner because of these self-serve options, which boosts conversion and also reduces returns for you — because the shopper can access everything they need while they wait.

In regards to Google Shopping, Shopify only supports preorders on your store. This isn’t a restriction with Purple Dot but with Shopify, and it happens automatically until your items are in stock. Rest assured, though, that we’ve raised this feedback directly with Shopify and can let you know of any updates.

We’re also more than happy to jump on a call to explore if there is anything theme related that may have made the Waitlist powered by Purple Dot misplaced or go awry — as it should be subtle.

We hope this helps and that you will give us another try in the future :)

28 de diciembre de 2022

So far so good with this app. Customers were able to place a pre-order with no issues. I am currently waiting on inventory to arrive but I have faith that the process to fulfill orders will go smoothly.

BB & Co Gifts

Estados Unidos

Tiempo de uso de la aplicación: 1 día

Purple Dot respondió 4 de enero de 2023

So pleased to hear you are enjoying the app :)

24 de noviembre de 2022

Not usable for Europe where people don't own creditcards as much as in the US. We can only get pre-order through creditcard, and when a pre-order is bought together with a stock item, the stock item loses all other payment options like PayPal.

SimRep Engineering

Países Bajos

Tiempo de uso de la aplicación: Alrededor de 1 hora

Purple Dot respondió 17 de diciembre de 2022

Thanks for providing us with your feedback. I’m sorry to hear about your experience.

For some context, our app is built with Shopify's latest pre-order technology that enables new features like auto-charge on ship. The available payment options to support this (and therefore the lack of Paypal) is a Shopify limitation and not our app.

We are working hard with Shopify to expand the payment options and Paypal is coming very soon. We can let you know when this is available and we'd love for you the try the app again.

Let us know if there's anything else I can help with in the meantime. We've also followed up over email.

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