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A very usefull app that we wouldn't be without. Makes for a far more enjoyable shopping experience for our customers which must result in more sales. Support is excellent, timely, and happy to help. They helped set our app just they way we wanted for a set and forget solution. Highly recommended!
It really helps us to show the products that are available. Increases our conversion rate. Also the best part is it sends me an alert when the product is out of stock. Thank you.
Really great app and great team ! They help me very quickly to install the app and it's work perfectly. Thank you
The UI and app look good, and the features look good, but my experience was difficult. My store, maybe because of compatibility, had issues-not sure, but here's what happened.
Okay, this was really bad; now I have to spend more money on my developer. This application broke my site on the first install. I installed, followed the onboard recommended steps, and bam, no more product page. And when I click on my product link, it goes back to my homepage now. I tried talking to Kubra and to Mete, and instead, each of them told me through an automation to play a game instead of helping me-3 times in a row, which was extremely frustrating for having my brand new site broken by a simple app installation.
At least someone (Kubra I think) replied to me and explained that the app sometimes does this, and asked what I expected. I asked to get help, and they told me that an escalation would happen,
but then someone came online telling me to CALM DOWN. This is not what I call customer service—battering your customers with game-playing automations and then telling them to CALM DOWN. At this point, I prefer getting help from respectful devs.
I have no doubt the software is good, BUT BEWARE of customer service!! Here are some actual quotes I received from support: "CALM DOWN and help us OK??" along with "YOU CAN EITHER APPRECIATE OR STOP CONSUMING OUR TIME" Ashamed to see this on this ecosystem.
If anyone is a shopify dev that can help with my broken page please email me at homechime1@gmail.com im desperate at this point.
Really helpful app to manage our inventory specifically during offers
This app was easy to install and worked right away. All our out-of-stock products are pushed down and no longer convolute our collection pages. Additionally, I can sort our items from the PUBLISHED date, not just the created date as is the only option in Shopify.
The support has been responsive and helpful whenever I have had a question. Thank you!
Great app! Your app is extremely helpful. Thank you Merchbees - busy little bees :) ❤️ from Australia
Wonderful app and amazing features I really happy with this app.
Great app.... with amazing support beyond just the app functionality. Mete was insightful, hepful and full of good advice, as well as solving my issue straight away. I can't wait to see what else Merchbees rolls out...
We are using it without any problem. It really helps with customer experience. The onboarding was smooth and it is easy to use.