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I had issues with the synchronization of my Brevo account and the PushOwl/Brevo app integrated into Shopify. I was kindly assisted by Pallavi in customer support, and the problem was resolved. The 5-star rating refers solely to the support, as I haven’t used the app extensively yet.
Harish helped me with all my doubts. He was great!
software is well designed and easy to use. It makes what often seems like a complex task simple and easy. The customer service is also very knowledgeable and patient which makes the whole process so much easier.
Pallavi helped me a lot. These was a problem that I was trying to solve for 3 ours. After I write to Pallavi I solved it for 5 minutes. I am so thankful for this help!
I got to know about this from Brevo website and giving it a try. Worth considering. Kudos to their Customer support. Agents are real human and so kind.
This app is perfect when you want customer data and marketing features in the same service. Easy to use, and the best part is being able to market to exactly the customers I want.
Great tool for marketing and in case of any problem their customer support is very helpful and able to find quick solution to any problem!
Very professional and knowledgeable and very patient too.
I had the pleasure of being assisted by Sowbagya, and I can confidently say it was one of the best customer support experiences of my life! She was on the chat for over half an hour, going above and beyond to help me with multiple things that weren’t even part of her job. Extremely patient, knowledgeable, and genuinely helpful, she made sure everything was sorted perfectly.
If every support team were like this, customer service would be a dream. Highly recommend!
Easy to use, support team is really fast and helpful