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While this app can be a quite confusing to figure out how to navigate and use, with so many different settings, the customer service is great-Harish guided me right through the process, answering all my questions and showing me how to use different feature with screenshots and screen recordings, and most of the time he was very quick with his responses. Thank you Harish.
Been contacting PushOwl for some technicals problems, and Pallavi have been such a great help for numerous issues. Reactive and always happy to help.
Rojen was incredibly helpful with a pricing issue that we had, he sorted it very quickly and was super helpful and lovely!
Rojen helped me with understanding how this app works. I feel more comfortable trying it out in my store now. Hopefully it performs well for me.
Great app and a great support team. Has the basics in place to get the set-up going in 3 mins.
just startning to use it. but so far the customer service is great. easy to get a hold of to ask questions, quick prompt reply's and a lot of support. they even gave me a free basic plan for a year.. so far i highly recommend
sidenote : taransh was really helpful and informative.. give that dude a raise
We have been using this app on our store for a while and we are pleased with the results it has been generating for us so far! Keep up the good work and hope to see more improvements to the app that will help us rake in more customers and sales!
Appreciate the good work, thank you!
customer support was very helpful! much better than previous apps used. cant wait to see the benefits it brings to our business
STELLAR customer service!!! From onboarding to maintenance, they've provided the best customer service I've ever received. I even hopped on a call with their CEO, who was very helpful. My only constructive feedback their poor reporting and over-attribution. They attribute all sales to themselves even though the person may not have seen or nor clicked on the notification. It's crucial to have "clickthrough" conversions separated in the reporting & attribution. Also, any other more detailed/advanced reports are on the higher level tiers. When you use Facebook or Google or any advertising/marketing platform, the reporting is provided to everyone by default. They need to figure out other features to add to the premium tier and enable accurate reporting to everyone using & paying for the tool.
Thank you for your detailed feedback! We are introducing the advance reporting features soon and will be making it available to all users, even on the free plan.
We have also enrolled you into our reporting feature BETA, so that you can get early access and provide us with more feedback on how to improve. We're also going to be launching custom attribution settings so you can change the attribution window and type to better suit your reporting needs.
I used this to get more online traffic.Great one time click user sign up.I wish it had more themes..