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It's a good app.
We recommend it, customer service is fast, smart and helpful.
In our opinion, some important features are still missing, but they are going to develop them.
Simple to use, and the campaign element is great. Not as much success with the abandoned cart notifications. Great customer service with quick response time.
Really good tool for reaching customers through web push notifications and very easy to use. Customer Support is also very good and are responsive on chat. Only downside is that I can't import subscribers into my CDP which means I can't unify my data in one system or report on the effectiveness and revenue from the app.
Enjoying this app! Does what it says and support from Shashank is been incredible. Would definitely suggest it!
While this app can be a quite confusing to figure out how to navigate and use, with so many different settings, the customer service is great-Harish guided me right through the process, answering all my questions and showing me how to use different feature with screenshots and screen recordings, and most of the time he was very quick with his responses. Thank you Harish.
Rojen was incredibly helpful with a pricing issue that we had, he sorted it very quickly and was super helpful and lovely!
Straightforward app and lovely customer service, highly recommend it specially for startups and small businesses!
Great communication with support, they are always happy to answer all my questions. The apps seems to be very well thought true, and the notifications seem to be very compatible with all common browsers and platforms. Feels good to have this method where you can still reach a good bunch of your visitors, without needing their email addresses or other personal information. The only suggestion I would have is to make the statistics and conversion info a bit more transparent. The app statistics claim a lot of the conversion value now. But it's hard to see if the user actually click the notification popup, just the fast that the popup did show at one moment, is not convincing enough for me to dedicate the sale to PushOwl. ( if the customer did see a popup for example, and they order the next day based on my abandoned checkout email, then PushOwl will still count it as a conversion by Pushowl ). There is an email option where you can generate some sort of report that they sent to my email, but it , and where you can choose view based or click based report. But it would be better just to show a clear overview directly with all releated orders, order numbers, based on click, and how many minutes after a click or a view the order was placed. Much more transparent. This would also help analysing the behavior of my customers and the results of my campaigns better. Instead of generating email reports seperately. Hope you will take this in consideration, Keep up the good work.
Increased sales and great customer support! Must have app!
The app is easy to install and use. We have a larger number of subscribers than expected, but many are outside the USA. We ship anywhere but are not excepting foreign currency yet. We had one sale and four clicks, one by me, on ten campaigns. The analytics could be better, but the customer service was great. With so few clicks, I'm reluctant to upgrade.