Avis (3 100)
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User friendly, easy to get started
Easy to use, works like a charm and good support team.
The app is good, does what it suppose to do. However does not work for iphone due to the iOS update. Hoping to see more functions in the future
Really good tool for reaching customers through web push notifications and very easy to use. Customer Support is also very good and are responsive on chat. Only downside is that I can't import subscribers into my CDP which means I can't unify my data in one system or report on the effectiveness and revenue from the app.
Pretty cool features that have already improved performance.
Great app so far, the customer service is helpful but haven't really used te app yet. Would recommend so far.
I am still new with this app, but, so far so good. I am not a tech savvy, but, the app is very user friendly. The Tech support has been brilliant. Thanks.
The app is easy to install and use. We have a larger number of subscribers than expected, but many are outside the USA. We ship anywhere but are not excepting foreign currency yet. We had one sale and four clicks, one by me, on ten campaigns. The analytics could be better, but the customer service was great. With so few clicks, I'm reluctant to upgrade.
Works as expected but needs improvement in the aspect of gathering subscribers.
STELLAR customer service!!! From onboarding to maintenance, they've provided the best customer service I've ever received. I even hopped on a call with their CEO, who was very helpful. My only constructive feedback their poor reporting and over-attribution. They attribute all sales to themselves even though the person may not have seen or nor clicked on the notification. It's crucial to have "clickthrough" conversions separated in the reporting & attribution. Also, any other more detailed/advanced reports are on the higher level tiers. When you use Facebook or Google or any advertising/marketing platform, the reporting is provided to everyone by default. They need to figure out other features to add to the premium tier and enable accurate reporting to everyone using & paying for the tool.
Thank you for your detailed feedback! We are introducing the advance reporting features soon and will be making it available to all users, even on the free plan.
We have also enrolled you into our reporting feature BETA, so that you can get early access and provide us with more feedback on how to improve. We're also going to be launching custom attribution settings so you can change the attribution window and type to better suit your reporting needs.