Brevo PushOwl: Email,Push,SMS

Pour pouvoir mettre en place des mailings automatiques pour les anniversaires, il faut demander au support la synchronisation des metafields de Shopify dans Brevo.
Ensuite le champ "anniversaire" n'était pas sélectionnable dans le trigger de l'automatisation, et le technicien support a dû à nouveau le faire pour nous.
Le technicien support qui accompagnait le sujet était très sympathique et réactif. Il mérite 5 étoiles !
Mais la synchronisation avec Shopify devrait être automatique...

Very happy with the support of the PushOwl team that is really available and has helped a lot. The app in itself is great to sync contacts and automate emails.

A support team over the top ! Anjali was very helpful and reactive, properly explained what was going wrong and fixed my issue very quickly ! Thank you so much !

Really effective help today. In a few seconds I had a how to video (loom). I added a question and hop, everything was done. less than 5 min. Perfect. Thank you

Rahul was incredibly helpful in making sure our Shopify sync was set up correctly and that our contacts migrated smoothly from Klaviyo. His communication was clear, responsive, and thoughtful — and he even took the time to hop on a call to walk through my questions. Feeling confident and excited to get started with Brevo!

Tive a oportunidade de ser atendida pelo Raul da equipe de Customer Success da Brevo PushOwl e a experiência foi simplesmente incrível!
O Raul demonstrou extrema paciência e profissionalismo ao me ajudar com a resincronização da nossa loja Shopify com uma nova conta Brevo. Apesar da situação ser um pouco complexa e eu ter várias dúvidas ao longo do processo, ele explicou cada etapa de forma clara e acessível, garantindo que eu compreendesse todas as implicações antes de prosseguir.
O que mais me impressionou foi:

A paciência em responder todas as minhas perguntas, mesmo quando eu precisei de esclarecimentos adicionais
A clareza nas explicações sobre questões técnicas como fonte de verdade dos dados e sincronização de contatos
A eficiência em resolver o problema de forma completa
A simpatia e disposição em ajudar durante todo o atendimento

O Raul não só resolveu minha questão técnica, mas fez isso de uma maneira que me deixou completamente tranquila e confiante com a solução. É raro encontrar um profissional tão dedicado e atencioso.
Estou extremamente satisfeita com o suporte recebido. Parabéns ao Raul e à equipe Brevo PushOwl pelo excelente trabalho!

I received excellent support from Raul. I had originally set up Pushowl earlier this year and was looking to upgrade our account so we could manage email marketing as well. He assisted in making sure our Brevo account was fully integrated with Pushowl which allows us to manage all our communications via Pushowl.

Une excellente attention. Service client réactif et toujours avec une solution adaptée.

We use Brevo for our email marketing backend. This app makes it very easy to connect your shopify store, if you use Brevo, too. If you use something else, then I am not sure how good this will work for you.

I didn't use it for the opt-in or push. I just wanted a simple way to bring the data from Shopify. Rahul, from the PushOwl team, was very helpful in getting my store connected.

They offer a lot of features that I haven't explored. The pop-up wheel spinner is the first one I will look at, as I have another one now and if this integrates better, I may switch it.

Like anything else, your mileage will vary. For what I needed, and the support they gave me (and seem like will continue to give in the future) I rate them a solid 5-stars.

Staff memebrs are very helpfull, shout out to Yash who helped me today, as a start up myself sometimes it is difficult to find the right email platform as I don't have a huge base to start from, but Yash helped me find the best solution today for my bussiness needs and I am very excited to try the new plan :) Also the AI chat bot is very helpful, but I got conected with Yash in under 2 min which was fantastic. Elina