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Rahul was incredibly helpful in making sure our Shopify sync was set up correctly and that our contacts migrated smoothly from Klaviyo. His communication was clear, responsive, and thoughtful — and he even took the time to hop on a call to walk through my questions. Feeling confident and excited to get started with Brevo!
Tive a oportunidade de ser atendida pelo Raul da equipe de Customer Success da Brevo PushOwl e a experiência foi simplesmente incrível!
O Raul demonstrou extrema paciência e profissionalismo ao me ajudar com a resincronização da nossa loja Shopify com uma nova conta Brevo. Apesar da situação ser um pouco complexa e eu ter várias dúvidas ao longo do processo, ele explicou cada etapa de forma clara e acessível, garantindo que eu compreendesse todas as implicações antes de prosseguir.
O que mais me impressionou foi:
A paciência em responder todas as minhas perguntas, mesmo quando eu precisei de esclarecimentos adicionais
A clareza nas explicações sobre questões técnicas como fonte de verdade dos dados e sincronização de contatos
A eficiência em resolver o problema de forma completa
A simpatia e disposição em ajudar durante todo o atendimento
O Raul não só resolveu minha questão técnica, mas fez isso de uma maneira que me deixou completamente tranquila e confiante com a solução. É raro encontrar um profissional tão dedicado e atencioso.
Estou extremamente satisfeita com o suporte recebido. Parabéns ao Raul e à equipe Brevo PushOwl pelo excelente trabalho!
Very happy with the support of the PushOwl team that is really available and has helped a lot. The app in itself is great to sync contacts and automate emails.
Anjali was a huge help today, solving a problem that had been causing us real difficulties in just a few minutes. Thank you to her!
Huge thanks to Yash for the assist. We hit a snag with a platform suspension, but he stepped in and made the whole recovery process super smooth and fast! I really appreciate the help, which allowed us to get back to our operations without further delay.
Amazing customer support. I’m quite new to email marketing and not a developer. AI helped me create some HTML templates, but I still needed help with setting up Brevo and fixing a few issues that weren’t picked up.
Anjali from the Brevo support team was incredibly helpful. She quickly identified the problems, explained the errors in my code, and guided me through the filter setup. She even made some changes to get everything working smoothly with automations.
Really appreciate the support — it made a big difference. I’d definitely recommend them.
Yash a été parfait, professionnel, à l'écoute !
Réponse très rapide et problème résolu tout de suite via la conseillère (humaine) en ligne. Je recommande.
A support team over the top ! Anjali was very helpful and reactive, properly explained what was going wrong and fixed my issue very quickly ! Thank you so much !
Big thanks to Yash for the amazing support during our migration from Klaviyo to Brevo for our Shopify store! Not only was he incredibly responsive, but he also coordinated with his team to fulfill our requests and solve every issue we encountered with impressive speed. I highly recommend Yash’s support to anyone looking to switch platforms and optimize their Shopify integration!