Brevo PushOwl: Email,Push,SMS

Rahul was incredibly helpful in making sure our Shopify sync was set up correctly and that our contacts migrated smoothly from Klaviyo. His communication was clear, responsive, and thoughtful — and he even took the time to hop on a call to walk through my questions. Feeling confident and excited to get started with Brevo!

Tive a oportunidade de ser atendida pelo Raul da equipe de Customer Success da Brevo PushOwl e a experiência foi simplesmente incrível!
O Raul demonstrou extrema paciência e profissionalismo ao me ajudar com a resincronização da nossa loja Shopify com uma nova conta Brevo. Apesar da situação ser um pouco complexa e eu ter várias dúvidas ao longo do processo, ele explicou cada etapa de forma clara e acessível, garantindo que eu compreendesse todas as implicações antes de prosseguir.
O que mais me impressionou foi:

A paciência em responder todas as minhas perguntas, mesmo quando eu precisei de esclarecimentos adicionais
A clareza nas explicações sobre questões técnicas como fonte de verdade dos dados e sincronização de contatos
A eficiência em resolver o problema de forma completa
A simpatia e disposição em ajudar durante todo o atendimento

O Raul não só resolveu minha questão técnica, mas fez isso de uma maneira que me deixou completamente tranquila e confiante com a solução. É raro encontrar um profissional tão dedicado e atencioso.
Estou extremamente satisfeita com o suporte recebido. Parabéns ao Raul e à equipe Brevo PushOwl pelo excelente trabalho!

Molto instabile. Anche se pianifico le campagne, vengono inviate immediatamente, come se non fossero state pianificate. I clienti che hanno accettato l'email marketing su shopify non vengono sincronizzati correttamente, si perdono troppi clienti durante la sincronizzazione. Insomma, esperienza pessima, nonostante tutte le volte che ho contattato assistenza, ma senza risolvere nulla.

Staff memebrs are very helpfull, shout out to Yash who helped me today, as a start up myself sometimes it is difficult to find the right email platform as I don't have a huge base to start from, but Yash helped me find the best solution today for my bussiness needs and I am very excited to try the new plan :) Also the AI chat bot is very helpful, but I got conected with Yash in under 2 min which was fantastic. Elina

We use Brevo for our email marketing backend. This app makes it very easy to connect your shopify store, if you use Brevo, too. If you use something else, then I am not sure how good this will work for you.

I didn't use it for the opt-in or push. I just wanted a simple way to bring the data from Shopify. Rahul, from the PushOwl team, was very helpful in getting my store connected.

They offer a lot of features that I haven't explored. The pop-up wheel spinner is the first one I will look at, as I have another one now and if this integrates better, I may switch it.

Like anything else, your mileage will vary. For what I needed, and the support they gave me (and seem like will continue to give in the future) I rate them a solid 5-stars.

I received excellent support from Raul. I had originally set up Pushowl earlier this year and was looking to upgrade our account so we could manage email marketing as well. He assisted in making sure our Brevo account was fully integrated with Pushowl which allows us to manage all our communications via Pushowl.

Anjali Customer service was excellent. The app is functional and well thought out. Main issue is the deliverable emails that goes to spam.

Never been a big fan of the Brevo Editor. But after the last update everything became so hard to edit it takes me more then double the time to make a newsletter. Don't recommend.

Asistencia ágil y profesional, se agradece tener ese acompañamiento en las fases iniciales de configuración.
Creo que es clave que hayan personas en el soporte con las que sea fácil contactar y además en tu propio idioma.
Se preocupan en que la configuración sea la adecuada y te ayudan a ello.

Had the absolute pleasure of speaking to Raul from the support team!

I found out that our setup between Shopify, PushOwl, and lastly Brevo was not setup correctly. As such, seeing that we have quite a sensitive Brevo setup, I was nervous about making big changes and potentially making a mess for our thousand of Email receivers.

Luckily, I was put in contact with Raul, who responded as if we were in a direct message chat, and clearly explained how he would connect PushOwl to Brevo. Everything was seemless, and he was very patient with me, despite my multiple mentions of how the new connection could not mess up the existing Brevo setup.

And with a couple of mails back and forth, I was up and running, now with a perfect synchronisation between Shopify, PushOwl, and Brevo.

Thank you to Raul! If I every have any trouble again, I know that there is amazing help to find.