PushOwl/Brevo: Email,Push,SMS

PushOwl is the perfect ally for emerging brands like mine.

Custom automations, fast support, and a team that truly cares (special thanks to Raul!).

They unlocked advanced features for VIP funnels, onboarding, and dynamic campaigns.

If you want to scale with a powerful and flexible tool – PushOwl is the way to go.

After 5 years of using Klaviyo and MailerLite without issues, I decided to switch to Brevo for a cheaper option. After signing up, I was immediately contacted and told to request a refund and instead register via PushOwl. That was already a confusing start.

After sending our first email campaign through Brevo, our account was immediately suspended due to bounce rate concerns. In all our years using Klaviyo and MailerLite, this had never happened - not once.

I’m frustrated that I'm spending time and money jumping through hoops to meet the standards of what is, the cheapest and lowest rated email service of the 3. Brevo feels like a watered-down, knock off of Klaviyo without the features or reliability. While I do appreciate the pay-per-email pricing model, it comes at the cost of needless hurdles.

Unless price is your only concern, I would not recommend Brevo. It may be an option for startups on a tight budget, but be prepared for added work and limitations. This experience has only motivated me to grow my business so I can afford to return to Klaviyo.

Amazing and supportive customer service that rewards loyal clients, I really recommend this marketing platform to any businesses out there that is seeking for great support and business growth.

I had the wonderful pleasure of getting help from Harish, who guided me through the service and some pretty complex issues regarding importing lists and making sure everything worked before a big launch. He has been extremely helpful, knowledgeable and went way and beyond to help us, and has been a very important factor in the succesful transition to PushOwl/Brevo from another provider. Warmly recommended!

I had an excellent experience with Yash from the Brevo support team regarding the reactivation of my campaign. He demonstrated outstanding customer service — quick to respond, clear in communication, and very efficient in resolving the issue. Yash not only helped regain access to my campaign smoothly but also ensured I understood the process every step of the way. His professionalism and customer-focused attitude truly made a difference. Thank you, Yash, for the top-tier support!

Piyush was very helpful, as I was really overwhelmed with everything. It didn't say anywhere that I would need assistance if I already had a Brevo Account. So I was trying FOR DAYS figuring out how to make it work.
Chat GPT told me that I would need to contact the support so they can set it up for me as that seems to be something one cannot do by themselves?
Anyway, now everything works fine and my support angel Piyush was a very helpful and patient guy! Thank you!

Nayan gives amazing support. I am using it for email only, and the email part is rather new and can be glitchy. But if you stick with it, it's the only email app that charges by sends and not list size. I left klaviyo because of their price hike and the emails you can design here are very nice and you can use custom fonts. The builder is a bit slow and sometimes things don't work great the first time, but with Nayan's help I have been able to figure things out.
Note the support is not in US and there is a time difference. That can be frustring at times but they make up for it.

Nayan, was such a super star helping me getting my subscriber problem sorted.
He patiently explained everything and got back to me for an additional enquiry.
best support

TERRIBLE customer service. They might get back to you in 24 hours they might not. They banned our account for not following their terms and conditions, but it was due to an issue with a spam email/bot reporting us, and not a legitimate concern. We've been fighting with them for over 2 months to get our service back online. Each time they give you the default response of "we have filed this to our team and will get back to you when we have more information". Then weeks go by with nothing from them. Reach back out, and they say, "we don't have any details regarding your issue". It's a joke and the whole time they send you emails and messages trying to upsell you, but they can't even figure out there own issues. They're just interested in taking your money. We've been using this service which used to be Sendinblue, then Brevo, and now Pushowl for 4 years and they have just gone to crap!

I had a fantastic experience with Yash from the Brevo support team. From the very beginning, Yash demonstrated exceptional customer service, not only understanding my unique criteria and situation, but also showing incredible empathy throughout our conversation.

It was clear that Yash genuinely cared about helping me, and thanks to his thoughtful approach, my issue was resolved efficiently and completely. It’s rare to come across such a dedicated and emotionally intelligent support representative. Huge thanks to Yash for turning a stressful situation into a positive one!

Highly recommend Brevo’s support team.. especially Yash!