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Ben in customer service was a great help in resolving my syncing issues! He explained everything well and was able to answer all of my questions.
Great app for syncing from Shopify to Quickbooks. Terrific + Fast customer service! Rafael + Sherwin helped get my settings straightened out when I was having initial problems.
Very impressed. At first, I was overwhelmed with the app/didn't know how to set it up and it wasn't working for me. I decided to send a quick message to customer service and they responded right away. Paul helped me get set up via chat and next thing I knew, all my orders and Shopify fees were synced. Saves so much time and works perfectly!!!! Great customer service. Highly recommend.
Sherwin provided exceptional assistance in helping us integrate the app into our store. Despite the app's unavailability in our region initially, he promptly resolved the issue. The app is fantastic, and his support was outstanding!
Had trouble integrating shopify and quickbooks, Karol assisted and there was nothing that was to much trouble. Without her help i'd have probably given up. Thanks again!
excellent support by Benielle, and truly the best integration , saved lot of manual work ... thank you so much
So far this is the best QBO/Shopify integration i have found.
5 stars for service (Hazel is great!)
5 stars for level of customization too!
Thanks for the 5 stars all around Worker and Hive Bee Supply! Hazel is thrilled to get a special mention. If you'd like to feature your business success on our website or on our social media, reach out to us via marketing@onesaas.com
Best thing about this app is the customer Service. Rominick was very helpful and solved all my issues.
Love this app, saves me so much time, sends me an email to let me know if there are any issues with the sync, and if your not sure how to fix it there is always someone available on the online chat to help. Clarisse has helped me out a few times now and has always sorted the issues and explained how to avoid future issues.
Been chatting to David on the Customer Service desk today to help explain an issue with the rounding, he was very helpful and turns out I was worrying over nothing! But then whilst he was checking this he noticed a potential mapping error and fixed it for me before it became an issue.
Great service especially for a free app!
Ronnie is fantastic at helping me solve my technical difficulties regarding syncing fees and payments. Thanks again for the helpful guidance.