QuickBooks Online Global , 2.356 anmeldelser
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Sometimes there are kinks but the support is excellent. Just today Paul solved my problems!
I truly appreciate this app and the customer service they provide. The app syncs my Shopify transactions to QB without any problems, and it makes my life so much easier. Every time I have a question, the customer service replies to me within minutes and they are always BEYOND helpful in accommodating my questions and providing a solution. Thank you so much for your exceptional service. A special Thank you also for Paul who has assisted me in setting up my second store with this app.
QB is not capturing all the sales from Shopify. half of my online sales appear, and sales manually entered from the shopify app do not show up at all. please support, couldn't find anything online.
Hi there, our team are already in contact with you to try and resolve this issue. In this specific case, it would appear that several products within your QuickBooks might be deleted/merged, and thus causing sales involving these items to be blocked. Please be sure to check that you have received our team's reply from support@onesaas.com to help get this fixed.
The App is easy to use and the customer service is superb. Sherwin efficiently rectified the problem I faced, and went the extra mile to ensure seamless synchronization.
Sherwin provided amazing assistance with issues syncing shopify and quickbooks. So refreshing to have immediate help, and fast to solve all issues. Thank you Sherwin!
Rafael responded quickly and reset our Product IDs. TY Rafael.
Karol's customer support was quick and efficient!! well done
Ben was so helpful!
Absolutely love the supportive and active team of specialists and professionals. I was so nervous about setting up QBO to my Shopify store, but their live chat does wonders. Sherwin was my support specialist when I first started setting up QB to my Shopify store and he gave me sound advice, provided knowledge and guidance, and then links for me to read through on how to setup my QB to Shopify. I feel confident knowing that there are really well educated professionals and competent team members behind the scenes ready to support me with any questions or concerns I have about the app. I absolutely love the professionalism and the exceptional guidance and product knowledge provided to me by Sherwin. Thank you so much!
Rom was a great help from Intuit Quickbooks. Helped me to get started with this overwhelming task of being technologically challenged.