QuickBooks Online Global

The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.

This has been a fantastic app. I would say it is a little challenging for absolute beginners, but the chat and online help is wonderful. Rafael just helped me today to work through an error code that for me, seemed like it was in another language; tax talk. While there are still stumbling blocks for this beginner, the app and the software is so easy to use once you get it set up. LOVE the cash flow planner and the ease of reconciling. Highly recommend.

The apps does have some functionality issues for me but the support is amazing. I worked with Ben who seamlessly helped to fix my issues and get me sorted. He was efficient and thorough

I found it a bit awkward to set up but Clarrise was so helpful and guided me through the problems I was having! Hardly any wait time and helped straight away!

Ben helped me resolve syncing issues with my account and made sure that they would not continue happening.

We had the same issue as some of the other reviewers (sync issues) but Lori at QBO's support team was EXTREMELY quick to resolve the issue and get us back on track!

The app works but the timeout errors are a consistent problem. The customer service and support is very good. They can help you with issues

So far the App is good. It is integrating most of my sales with QuickBooks fairly seamlessly. Sherman on the help chat was particularly helpful and friendly.

Rom (Support) was very helpful in resolving a sync issue that we had encountered.
Thank you Rom!

The app was a pain to sync to my Shopify store because I was having issues on my end, but once we got it to work it was great! Ronnie stayed with me for a long time to let me sort out details on my end. He was so very patient and walked me through everything! Now that everything is set up, it flows smoothly :)