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Nick was excellent on the online chat and helped me get set up. We sync our orders to Quickbooks together.
We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.
This is a great integration between Q/B and shopify. NICK led me through the process and was hugely supportive and patient. Overall, I am looking forward to the smooth procressing.
Sherwin helped me today and resolved a problem for me in minutes that other tech support weren't able to resolve in more than three hours of chat and phone time. Thank you Sherwin!
Great team, Great product and awesome customer service thanks Nick for all the help. You have completely changed how I feel about Quickbooks!
Great experience with Nick! I needed some handholding during an issue with duplication and he really walked me through everything.
Thank you!
just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world.
Thanks Ben
This app is awesome as it saves us lots of times. They also offer great support. I was able to succesfully settup my account with the assistance of LORI who guided me through. Thank you for your kind support and I will keep using this app for a long time.
Sherwin was really helpful and was able to remedy the issue very quickly
Excellent service! Nick was quick and resolved my problem perfectly!
Thank you!