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I installed this app last week to help sync my sales from Shopify to Quickbooks. I was missing 2-3 transactions so I contacted client service for help. Rominik was amazing and not in a harry to hang up and go to the next costumer. He stayed online until we fixed the problem. He's explanations were perfect and clear. I was able to fix everything with his help. I highly recommand this app to sync Shopify with QBO. Thanks again Rominik for making this chat so enjoyable!
I needed help to move to the new Onesaas platform and re-link all my apps, I was assisted by Marck who was very helpful, he did it all for me, explained things as we went along, highlighted things to look out which will need addressing in the not to distant future and answered all my questions with ease. No doubt the other people at Onesaas will be just as helpful but ask for Marck.
We are glad to be of service Kamae ! Marck is pleased to solve any issues and get you up and running. With your apps connected by OneSaas, you can get back to business.
We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.
Dean was absolutely fantastic providing a resolution to our issues. The app is OK and its free so actually its OK.
A bit confusing to navigate the set-up on your own, so definitely reach out to the chat support for help. Ronnie was a godsend in helping me make sure I got all the fields populated the way I needed to. Thanks Ronnie!!
Paul was super helpful. I am new to all of this, and he made it much easier for me to learn. Thank you Paul.
AFter trying to sort things out myself, I got onto Sherwin who quickly identified my snyc issues and sorted them out for me - thank you! the app is really great and simple - such great support!
Our chat help rep was Karol she was super helpful with getting us setup and and helping us get access to older invoices.
The APP is more than excellent, Technical, Integration, Support team especially Ben.
Highlly recommended
Had, some advanced issues that needed tech support, and Dean helped me work through to solve the issues. I'm a very happy chappie, and my accountant will be too.
Returned to need service again, Ronnie helped me solve the issue and had me on my way again in less than five minutes. Very happy with the service.
Just started with this app and looking forward to using it. Ronnie in customer service was great helping me get everything straight. Needed some help tonight reconnecting the app and Ronne was there again and did a great job on getting things set for me. Would recommend this app.