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We have had some technical difficulties and reached out to Rafael // Customer Champion // OneSaas he has and continues to be a huge help! We are so thankful for his patience, willingness to help, and expertise! It makes all the difference.
I tried some transactions before opening the shop and immediately encountered problems but DEAN from QuickBooks support service helped me step by step to solve the problems that were displayed.
A thousand thanks.
Rom was very helpful!! He solved all my question. And explained very details on the functions. Good job!
The app works well enough for what we need. There are some bulk updating features that would be nice to have but not a huge deal. When I have used the chat feature to get some help they have always been very helpful. Vincent worked with me for a long time to fix my mapping and product issues. The app is all setup but it is good to know that if I need help they will have someone there to help me with all of my questions.
ROM was amazing! Helped with my sync issue to make sure my inventory on Quickbooks matched my Shopify. He deserves a bonus or a raise.
Sherwin really knows what he is doing, he solved my problems and did it in record time. He really came through for my company. Will definitely be messaging them if i run into any more problems, hopefully i get Sherwin again cuz that was awesome.
I have questions of some transactions, Lori was of great help. She show me how it works and how to solve the problem.
Rafael helped me very much on my integration between shopify and quick books! I needed help to sync my sales from my store and he was able to get it done!
super fast customer service and help from troy!
I started using this app to help me have everything in place when it comes to accounts and reconciliation. So far, everything is synchronizing properly between Shopify and Quickbooks. I encounter two issue but with the fantastic help from Rom was sort it in a matter of few minutes.