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I highly recommend reaching out to their tech support via the chat function. I was having an issue with how my orders were syncing to QBO, and Sherwin resolved the issue right away for me!! Thanks Sherwin :)
The customer service was great. Dean helped me with the integration and answered all my questions quickly.
KAROL!!! She's amazing. I had been struggling so much and I asked her plenty of questions. She was very patient and has provided solutions to all my problems. She is the best! I was losing my mind and thought what i wanted to achieve was not possible but Karol proved me wrong.
Was having some trouble with Integrating with Shopify and Sherwin was an amazing help. Was fast to respond and got the issue fixed quickly.
Ap works well and syncs nicely. Had a great experience resolving syncing old sales that Ronnie solved in two minutes. Normally app help desks are a bit hit or miss, but this was on the money. Had a second issue, this time Rom helped just as well. Great service.
Second time around, Vincent helped. Sorted super quickly once again. Effortless.
Sherwin was a lot of help. And he responded immediately to help with my issue. He certainly saved me some issues further down the road which was nice.
Ben was very helpful getting my orders to sync. Quick and helpful customer service. This app is great.
My most recent interaction was with Karol which was awesome, love dealing the everyone, anytime I have a question they have yet to disappoint they answer right away and help out every time, unlike Shiopify which tells you thank you for the feedback we will send it to our developers.
Sherwin was top-notch notch helping me clear errors and have things set up perfectly!
10/10 service. I have had 2 issues with QBO and shopify integration and both times they customer service (chat function) helped me fix it immediately @Sherwin is a legend. @Ben @ Ronnie @david.....the whole team is amazing