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We thought we messed up our Quickbooks by syncing invoices instead of receipts but Sherwin in Customer Service helped us fix this issue.
We are still in the beginning stages of syncing our Shopify accounts to our QBO account. We have worked with several OneSaas representatives and they have all been very helpful & patient with us in this process. Their response time is great when you have an issue or question. Thanks for the excellent customer service.
Thank you for the great review VIRUS Performance. We're always happy to help :) reach out to us anytime via a quick email to support@onesaas.com or chat to us live by visiting our website or app.
Lori was great, needed to transfer past data and couldn't figure it out. Lori made it so easy for us.
Support tres efficace du connecteur. Utilisation simple meme si l'on de connait pas la comptabilié. Malheureusement QB disparait de France en 2024.
Was a good app for integrations between MYOB and Shopify. Now with Intuits takeover of OneSaas and their decision to try and remove integration options with their opposition MYOB, they are dropping MYOB support in July. They are refusing to provide support or assistance with changing over to another platform. Frustrating!
Hi Maintrac Group – Our customer champions are happy to help with any questions you might have about your OneSaas syncs when migrating to another integration. With a lot of integration platforms in the market, it is hard for us to recommend specific services that would cater for individual businesses. Please reach out to support@onesaas.com if there is anything we could help you with in regards to your data syncs that could help in finding an alternative service. Chat soon, The OneSaas Team
Online support from Francois has been amazing - instant response, and able to fix all my sync issues!
Thanks for the great review Precise Medical Supplies! Francois is grateful for the time and effort you've put in to submit a review. We're glad that your syncs are configured and are automatically syncing.
Our team is always happy to help out - reach out to us via a quick email to support@onesaas.com or chat with us live on our website or app.
Customer support for this app is top notch. Rominick worked with me for an hour on a number of issues and solved them all over a chat. Great instructions and very patient.
Ben was excellent support would recommend to everyone. Thanks ben for all of your wonderful help!!!
Paul was amazing in helping me to set this up. Awesome experience! It was easy and accurate. Not 1 complaint!
Rom was very helpful and detail in helping me. Everytime I think something is wrong the customer support rep always makes things easier. Thank you Rom