Rezensionen (2.445)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
14. Juni 2019

The set up process was nice and simple with live chat assistance and useful guides.
The problem is that, what appears to be a core functionality of the app is broken - the orders that are imported do not include any fees. No worries, I contacted the live chat and was told their developers would take a look at it.
I totally understand that bugs can happen.
What's odd, is that I have been waiting for a fix for over 2 weeks. Every time I contact them they say that the developers are still working on it. This isn't normal for a piece of functionality that people actually get this app for.

The only reason this review is 2 stars is that the live chat is quite responsive and extended my trial (which has been of no use).

Marssos
Vereinigtes Königreich
2 monate mit der App
Intuit hat geantwortet 16. Juni 2019

Hi Marssos, We're sorry you've been experiencing some delay in a solution to your problem. Our support team have reached out to you with a way to get this working. We're sorry for the inconvenience caused and please reach out to our support team if any further questions come up.

22. Oktober 2021

Sherwin was extremely helpful walking me through step by step everything I needed to do to fix the mappings and have them all set going forward. Also was willing to put in a lot of time in order to do it properly. Only recommendation would have been to have the option to get on a phone call which would have resolved the issues much quicker than using the chat. Aside from that, service offered by Sherwin was outstanding.

The Folklore
Vereinigte Staaten
2 tage mit der App
6. Oktober 2021

I was needing to use this app to connect our QBO database to Shopify. I also needed the data that synced from Shopify to QBO to provide the necessary information for Avalara to extract the sales and sales tax information to file in all required jurisdictions. Rominick was very helpful in choosing the correct settings for the data sync to meet my needs.

NasoClenz
Vereinigte Staaten
Etwa 2 monate mit der App
28. Januar 2022

Lori was very helpful today! I am using this app for the first time. Looking forward to work with it

Menus by Maria
Kanada
2 tage mit der App
25. August 2021

Clarisse answered all my questions about getting the fees to integrate with Quickbooks. Super helpful app!! Saves me tons of time

Polar Filament
Vereinigte Staaten
2 tage mit der App
12. Januar 2022

Vincent at support was very patient and helpful! He was able to ask good questions and understand my needs while providing clear instruction with screenshots.

Normandy Knives
Vereinigte Staaten
2 tage mit der App
26. November 2021

I used this app to integrate Shopify to QBO. It is a little complicated in the set-up. The support was Excellent - shout out to Rafael. It would be great if product images mapped over. After you fix that, see if you can get all tax authorities to agree on a nice and easy rate;)

Hipbees
Kanada
Etwa 2 monate mit der App
14. Oktober 2021

I really appreciated the help integrating Shopify to QB. Customer service was so helpful in assisting me through the live chat.

LOGAN PETIT LOT
Kanada
2 tage mit der App
27. Oktober 2022

Ben from the helpdesk, sorted out my data transfers issue extremely fast - great service and knowledge.

Travel and Tide
Australien
2 tage mit der App
11. Januar 2023

Ben was very helpful with clearing an error after setting up the Shopify - QB sync system.

Thanks Ben

Landscapegear
Südafrika
2 tage mit der App