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Rom has been super prompt and quick at identifying my issue and in providing a response. He made sure I was good to go before closing the chat. I like it when issues are resolved promptly.
Thanks for Rom sorting sync issue, love this App there are only two things that can improve:
1. Often Sales do not sync to Quickbooks from Shopify because "someone was editing in Quickbooks" as reason
2. Sometimes if there was a change in SKU code after linking, you can not sync but I just contact customer support and they resolve.
Will be good to have the option to re-link products myself this way I can do this on a monthly basis.
Amazing service. Lori was a huge help to me! Once of the best customer service experiences. She help me with a lot of questions. Very professional and helpful.
Thank you for Karol. I have an issue with Shopify but she solves everything very quickly. I like it !!!
Ronnie was very helpful and quick in answering my questions about syncing Quickbooks to Shopify. And friendly too.
Customer service was 5 star! i was reluctant to install the app at first, but as soon as i sent an email Sherwin was right there with a reply and guided me thru the entire process. was a couple of issues syncing up the store but was resolved in minutes! So far so good, very happy with the support so far
I was previously using quickbooks by bold to import my orders and inventory into QBO and then I came across OneSaas. This app allows more control of how orders are imported and their customer services is great. Karol was absolutely amazing! She walked me through the set up process and answered all of my questions. Definitely recommend this app.
I would recommend this app. I received quick and professional service from Sherwin to help with the sync.
Sherwin gave me the best customer service ! A+
The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.