Avis (2 448)
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SHERWIN is great. Extremely helpful. Was supporting me for 2 days to set up our system. Thank you.
Ben was really helpful and resolved my issue promptly. Very satisfied with the assistance I received
Sherwin's service was great! He offered a solution to fix my issue and I was very impressed with the quick and friendly communication.
Working with this app was really smooth and I love the interface. Its fairly easy to pickup and when I needed some assistance Sherwin was extremely helpful and patient with me. I highly recommend.
Vincent was so helpful. I struggled a lot to get the account to connect and he had many strategies to help!
Only sync 30 days history of orders. Ridiculous limitation which makes using the app mandatory from day one but not when the shop existed for a while.
Hi Gemstec, We offer unlimited historical data on our annual plans - while at the moment we are unable to offer annual plans when purchased via the Shopify store, we can offer these through our website directly. Please reach out to our support team at support@onesaas.com to get assistance moving over to an annual plan and benefitting from the unlimited historical data that you are requiring.
Rominick was very helpful. provided me with answers to my questions and went high and above my expectations.
Satisfactory! Just awhile ago, Clarisse of OneSaas Support / CS really helped me understand what's wrong what our QBO-Shopify setup relating to refunds sync. She answered to my questions in chats in no time!
Customer support is unbelievable! I chatted in to get some help (due to my own non-tech-savviness, not because the app is confusing.) Rom answered my chat request immediately, and was polite, professional, and patient with my silly questions. They literally had me sorted out within 60 seconds of typing my question. Really looking forward to using this app to streamline my business, and I know I'm in good hands and will be able to get any future support I need quickly! Thank you again Rom, you're a star!
Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.