Avis (2 754)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 avril 2023

Sherwin was awesome helping get our sync going! I was not sure of all the specifics and he helped me get it mapped out with no errors.

Rice Road Greenhouses
Canada
Environ 18 heures d’utilisation de l’application
14 avril 2022

I just used the app for the first time. Had some issues with a duplicate account (this was my own fault) and syncing to my shopify store. Used the chat and was being assisted by Sherwin with in minutes. Very helpful, fixed my issued right away as well as took care of the extra account. He was very east to chat with and easy to understand. Thanks for the great service Sherwin!

Skyline Models
Canada
Environ 18 heures d’utilisation de l’application
15 mars 2023

Exceptional customer service was received from Lori and her team as they quickly added my country so I was able to successfully connect my store to my QB account. Highly recommend for the convenience and efficiency!

Ivy + Rue
Trinité-et-Tobago
Environ 18 heures d’utilisation de l’application
Modifié le 8 août 2021

It's my first day to use it and we're all set up already. Vincent (Chat support) is awesome too and was very knowledgeable of the system!!! Makes everything so much easier to do.

EZ HomeIdeas
Philippines
Environ 18 heures d’utilisation de l’application
12 janvier 2021

I really wanted to Like this App, The customer service response times are great. Our issue is the very limited Sales Tax Syncing capacity. Shopify collects sales tax Based on State County and City. However, Onesass Combines them all into one independent Tax item that must be created in QBO to match. So hundreds of tax items must be built in QBO in order to sync.

Badfish SUP
États-Unis
23 jours d’utilisation de l’application
Intuit a répondu 24 janvier 2021

Hi Badfish SUP,
Our support team has reached out letting you know that a QuickBooks Online has an automated tax feature that would help address having to set up sales tax per country per state. OneSaas supports this automated tax feature and syncs your sales data from Shopify to QuickBooks Online without having to set up a tax in QuickBooks Online per country and city. Please chat to our customer champions online if you’d like some help or more information on setting this up? You can chat to us online via our website or in-app or email them at support@onesaas.com
The OneSaas Team

23 août 2021

Super helpful support team, I spoke to Ronnie who was patient and solved my issues. This app is a lifesaver.

5By7
Inde
Environ 17 heures d’utilisation de l’application
15 juin 2022

Rafael was super helpful and fixed everything I had issues with. He explained everything I had questions about. 5 stars!

Dart Disposable
Canada
Environ 16 heures d’utilisation de l’application
16 novembre 2023

I found it a bit awkward to set up but Clarrise was so helpful and guided me through the problems I was having! Hardly any wait time and helped straight away!

Perfectly Edged
Royaume-Uni
14 jours d’utilisation de l’application
Modifié le 19 décembre 2022

Ronnie and Sherwin in customer support is amazing!! Amazing live chat! Really helped with all of my queries and lots of patience

Pedal Pawn
Royaume-Uni
Environ 16 heures d’utilisation de l’application
23 mai 2022

Amazing Support. Paul in the team helped me so much and fixed all the issues. I could not recommend more

Love Little Moon
Australie
Environ 16 heures d’utilisation de l’application