Avis (2 879)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 janvier 2021

Was having issues with invoices exporting into quick books and Troy quickly fixed the issue we were having. Awesome to deal with!

814 UTV Suspension
États-Unis
Environ 19 heures d’utilisation de l’application
1 février 2022

Was a little overwhelmed with the synch and how it would look, Dean was very patient and helped me out a ton

Just Get Wet
États-Unis
Environ 19 heures d’utilisation de l’application
30 mars 2022

Rafael was such a help and so friendly, he really helped our company out. We needed help with transactions and he was able to get us taken care of.

Lithium Auto Care
États-Unis
Environ 19 heures d’utilisation de l’application
18 février 2022

I'm just starting with the app, but if it's as good as the support service I'll be very happy. Rominick helped me through the set up and answered all my questions patiently, despite my cluelessness. Best support I've had from anywhere in a long time.

Toolman Limited
Irlande
Environ 18 heures d’utilisation de l’application
18 avril 2023

Sherwin was awesome helping get our sync going! I was not sure of all the specifics and he helped me get it mapped out with no errors.

Rice Road Greenhouses
Canada
Environ 18 heures d’utilisation de l’application
1 février 2024

Absolutely love the supportive and active team of specialists and professionals. I was so nervous about setting up QBO to my Shopify store, but their live chat does wonders. Sherwin was my support specialist when I first started setting up QB to my Shopify store and he gave me sound advice, provided knowledge and guidance, and then links for me to read through on how to setup my QB to Shopify. I feel confident knowing that there are really well educated professionals and competent team members behind the scenes ready to support me with any questions or concerns I have about the app. I absolutely love the professionalism and the exceptional guidance and product knowledge provided to me by Sherwin. Thank you so much!

Lash Boom
Canada
Environ 18 heures d’utilisation de l’application
14 avril 2022

I just used the app for the first time. Had some issues with a duplicate account (this was my own fault) and syncing to my shopify store. Used the chat and was being assisted by Sherwin with in minutes. Very helpful, fixed my issued right away as well as took care of the extra account. He was very east to chat with and easy to understand. Thanks for the great service Sherwin!

Skyline Models
Canada
Environ 18 heures d’utilisation de l’application
15 mars 2023

Exceptional customer service was received from Lori and her team as they quickly added my country so I was able to successfully connect my store to my QB account. Highly recommend for the convenience and efficiency!

Ivy + Rue
Trinité-et-Tobago
Environ 18 heures d’utilisation de l’application
Modifié le 8 août 2021

It's my first day to use it and we're all set up already. Vincent (Chat support) is awesome too and was very knowledgeable of the system!!! Makes everything so much easier to do.

EZ HomeIdeas
Philippines
Environ 18 heures d’utilisation de l’application
12 janvier 2021

I really wanted to Like this App, The customer service response times are great. Our issue is the very limited Sales Tax Syncing capacity. Shopify collects sales tax Based on State County and City. However, Onesass Combines them all into one independent Tax item that must be created in QBO to match. So hundreds of tax items must be built in QBO in order to sync.

Badfish SUP
États-Unis
23 jours d’utilisation de l’application
Intuit a répondu 24 janvier 2021

Hi Badfish SUP,
Our support team has reached out letting you know that a QuickBooks Online has an automated tax feature that would help address having to set up sales tax per country per state. OneSaas supports this automated tax feature and syncs your sales data from Shopify to QuickBooks Online without having to set up a tax in QuickBooks Online per country and city. Please chat to our customer champions online if you’d like some help or more information on setting this up? You can chat to us online via our website or in-app or email them at support@onesaas.com
The OneSaas Team