Avis (2 723)
Affiner
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Par note
Customer support is one the best I've seen in may many months. Nick was very explicit in his recommendations and instructions and helped to solve the problem effectively
Definitely recommend
Life changing app for any small business and the support team has been unreal! I have to give a special shout out to Ronnie as he helped me fairly quickly during a stressful time as I prepare to close my books.
I have some issues to sync data from Shopify to QBO, I started a chat, and CLARISSE from the custumer service help me gratelfuly. 15 minutes later everything was working. Great service! thank you!
We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.
I was really struggling with setting up my QB account and received tech support from Nick. Not only was he friendly but insanely helpful. I honestly would not have been able to set this up correctly without him. It is not often as a small business you have help but it is sometimes essential.
He was extremely knowledgeable. He helped me link shopify to QB and to import the information in the correct way (without duplicates) from Shopify to QuickBooks. Highly recommend Nick!
Paul was great help and he really knew his stuff and offered to help at a later convenience too which is great!
The service is Excellent, Troy went above and beyong helping me connect my 4 shopify store. Great service and totally recommend this app.
It's saved me a lot of time and energy using this app. It was a bit tricky to understand, and I definitely made a few mistakes but their customer support has been fantastic. A support agent named Lori helped fix both entries in shopify and quickbooks to allow products to sync without issue, and also helped streamline the process for me in the future. Would recommend.
TROY and NICK were very helpful with walking me through the setup for our sync. No complaints!
Support has been very helpful with setup + no problems so far! Shoutout Dean