Avis (2 724)
Affiner
-
Par note
Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.
Nick was extremely helpful and patient. I would recommend Nick for any of your questions. Thanks Nick!
Ben was super helpful, all the support people have been top notch. This software is great!
App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!
Nick has been absolutely brilliant today, thank you.
David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!
Clarissa helped me sync the orders very efficiently, very helpful!
Great App! Great Customer Support! Thank you Troy!
Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.
I had to complete a ton of run around between Shopify and QBO support to finally find out that QB connector has its own support. A which point Sherwin was able to assist with various request in a professional manner.
If you need assistance you should reach out Sherwin by listing your issue so he understands, then connect with him so you do not have to repeat yourself to other support members.
Sherwin was extremely helpful and I recommend using him with issues you encounter.
The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!