Avis (2 758)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 avril 2022

Great app to sync everything to QuickBooks.
Amazing customer support, Dean was really helpful with a few mistakes I made and fixed it super quickly!

Nova Rituals
Canada
Environ 3 ans d’utilisation de l’application
19 janvier 2022

THank you to Vincent! I contacted customer support with the hope that someone would take the time to walk me through my workflow. I had some issues that were causing my QBO to report double my revenue (!!). Turns out I needed to edit my workflow - and Vincent was patient and helped me fine-tune things so that problem would be resolved. He answered many questions I had about other things involving my business and then emailed me the transcript of our chat so I can pass it along to my bookkeeper if she has any questions about why we did what we did! Perfect! Love having the quick and caring support.

Middleton Makes
États-Unis
Plus de 2 ans d’utilisation de l’application
25 janvier 2022

Thank you Rominick for your great advice and guidance. Also thanks for the helpful articles. My book keeper wishes we could account for fees and also have the funds deposited to "undepostited funds" at the same time, so that is extra work that I hope one day will be optimized.

Sea Gods
Canada
Plus de 2 ans d’utilisation de l’application
10 février 2020

The app is easy to set up and pulls the sales information across to Quickbooks but not the cost of sales even though there are questions in the set up about where the costs should go. Possibly a future upgrade Onesaas?
I did have a problem with sales discounts which QBO presented correctly if the discount was below 50% but not if it was above 50% - the discount and the sales tax were not presented or accounted for correctly. Hazel on the support team was very helpful.

A Stylist's Secret
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
18 mai 2022

L'application n'Est pas toujours facile à utiliser mais j'ai eu un super service de la part de Rom pour m'aider. Rapide, patient et a résolu rapidement mon problème. Excellent soutien.

Le Campeur Nomade
Canada
Plus de 2 ans d’utilisation de l’application
13 février 2020

We've had issues with inventory not syncing correctly, but Karol really helped understand exactly what the problem was and did a fantastic job of answering any questions that we had.

UnspeakableGaming
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 25 février 2020

Ronnie helped via the chat and received AMAZING support, walked through the issue & providing solution!

Musclelicious Foods
États-Unis
Plus de 2 ans d’utilisation de l’application
18 juillet 2022

Ben was very helpful with our sales tax sync issues. He walked us through some of the issues and was very pleasant to work with.

Protected Trust
États-Unis
Environ 2 ans d’utilisation de l’application
16 mai 2023

Thanks for Rom sorting sync issue, love this App there are only two things that can improve:
1. Often Sales do not sync to Quickbooks from Shopify because "someone was editing in Quickbooks" as reason
2. Sometimes if there was a change in SKU code after linking, you can not sync but I just contact customer support and they resolve.
Will be good to have the option to re-link products myself this way I can do this on a monthly basis.

MotoGirl Ltd
Royaume-Uni
Environ 2 ans d’utilisation de l’application
18 mai 2023

Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!

TheBubble, LLC.
États-Unis
Environ 2 ans d’utilisation de l’application