Avis (2 467)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 juin 2019

Great app and amazing support! We have 3 e-commerce stores that sync through OneSaas to QBO which makes the running of our business so much more streamlined and easier. Troy was really helpful in setting up our stores and I would highly recommend! Cheers, Tommy Raw Blend

Blenders Online
Australie
Presque 3 ans d’utilisation de l’application
Intuit a répondu 2 juillet 2019

Thanks Tommy for a great review!
We're glad to hear that your QuickBooks Online syncs seamlessly with multiple ecommerce stores! Troy is happy to have helped get you up and running! Our customer champions are hear to help with anything! We're available to chat to our customers live or send a quick email to support@onesaas.com anytime!

23 février 2023

If you guys are looking for a company that will help you along the process with customer service that is top notch, you've found them here! Sherwin, one of there support agents, helped me tremendously for over an hour fix a number of problems I was struggling with for weeks.
I would recommend these guys to anyone.

Pacey MedTech
Canada
Presque 3 ans d’utilisation de l’application
13 juillet 2021

This app has really eliminated a lot of manual entry for us. There have been a few hiccups with mapping to our products, that was a combination of our QBO data and the app. But we have been extremely pleased by the customer service/tech responses. Dean recently was able to quickly resolve an issue that should keep us on track moving forward.

Team Core-Tex
États-Unis
Presque 3 ans d’utilisation de l’application
21 février 2023

We have been using this app for 2 years and it has a learning curve that needs to be applied but with folks like David and Rapheal you can sit back and watch the problems resolve themselves. David helped me before my regular work hours so I am not sure their work hours but they are always there to help. The support is only chat but honestly it leaves my other resources free to do other tasks at the same time! This saves time and money! I always feel comfortable when David jumps on the chat. I know the problem is solved after a few quick answers and on with the next tasks! Keep up the good work David and Rapheal! I am sure there are others on the ready to help but this is my experience.

Jetter Depot
États-Unis
Presque 3 ans d’utilisation de l’application
Modifié le 31 mai 2023

Sync issues resolved in minutes. Lori is the best! Her knowledge of the program is excellent and offered some great suggestions for the future.

Also, worked with David today. Great help. This app really works well.

Yevshan
Canada
Presque 3 ans d’utilisation de l’application
30 mars 2021

I asked questions about quick books and Ronnie was very helpful, I was a little confused and Ronnie cleared everything up for me! Thanks again Ronnie!!

ChicQute
États-Unis
Presque 3 ans d’utilisation de l’application
21 mai 2021

Paul was amazing!!, What a help in connecting my QBO and Shopify account. My report had 7 different issues that needed to be corrected and Paul helped with them all and quickly. Also had tones of patients with me and encouraging words that I really appreciated.

Klean Earth Natural Skin Care
Canada
Presque 3 ans d’utilisation de l’application
Modifié le 2 novembre 2022

Clarisse was great, solved my issue with ease and no fuss. I recommend Shopify and Quickbooks Online. Thanks again

Terry Kneeshaw Art
Royaume-Uni
Presque 3 ans d’utilisation de l’application
3 mars 2020

I wanted to write a review of the customer service I just received from Troy. In a word, it was EXCELLENT!! I had way more questions than any of the articles you send out could answer, and so Troy created a screen-share, and I was able to ask specific questions and understand how OneSaas conveys information from Shopify to QBO.

It makes sense now, and I feel I can support the owner of Federal and Black, as I am her Accountant. It also means that I can support other Shopify business owners and will definitely suggest they use OneSaas to convey information rather than the other applications.

Troy impressed me with how much he knew, and it was easy to work with him. If OneSaas could build up a team of customer service reps like him that you could actively call into (if that is affordable), it could help OneSaas grow.

Again, I am thankful and appreciative for all Troy helped me with, and guided me through, and I look forward to being able to keep great records with my client.

-Michael

Federal & Black
États-Unis
Presque 3 ans d’utilisation de l’application
1 mars 2018

Fantastic product and exceptional service. Onesaas Support is always fast and helpful to assist with any technical questions. The middleware has completely automated our inventory management and accounting syncing :)

Plyco Online
Australie
Presque 3 ans d’utilisation de l’application