Avis (2 873)
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I had a problem to linked my sells, they didn't appear in QB and they help me, everything is now working! Very good service!!
Ben was a great help with a synch problem! Happy to have a quick resolution. Overall the app works well for us.
Pretty simple plug & play way to connect Shopify & QBO.
Their support crew answers the chat tool right away and resolves error messages just like that! Thanks Ben!
Paul was very patient when he was trying to help with the syncing issue. Very helpful, responsive and patient.
I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!
I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!
Just got off the chat line with Sherwin and like all others before, helped me quickly, expertly and professionally. This app saves the business a TON of time and only requires occasional checking. Highly recommend!
Paul (Customer Support on the Shopify Connector) was extremely helpful, which is not often with these customer service texts. So Kuddos to Paul and Shopify. Extremely helpful and knowledgeable.
Thanks so much for the help ROM! You fix our problem! Thanks so much for the help ROM! You fix our problem !
We use this app to bring a portion of our transactions (filter out Amazon) into Quickbooks. It makes all the entries for sales as well as Shopify fees. Super handy. When I ran into a challenge, Ronnie was very helpful and we got it resolved in only a minute or so.