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I’ve been using this app for a while and I’m really impressed. The synchronization works incredibly well, it’s almost instant. Whenever there’s an error, the app makes it very easy to identify and fix it.
I also had an excellent support experience with Sherwin. He helped me realize that some of my transactions hadn’t been recorded because they were marked as unpaid a long time ago. Thanks to his guidance, everything is now fully resolved. I truly appreciate the attention to detail and the quality of the service.
Great app, great support, and highly recommended. Thank you, Sherwin!
Jamin et Sherwin mon aideé rapidment et facilement. Très apprécier leur proactivité
Arlene was great ! quick to solve my problem
Nick was very helpful with resolving a sync issue I had between Shopify POS orders and Quickbooks. He helped me figure out what was missing to sync the orders as well as how to prevent it in the future.
We asked support, and Wen was extremely helpful in guiding us on how to use the old version of the app when the new one wasn’t working. This app really helps us create invoices in QuickBooks without issues. Thank you, Wen, for the great support!
Sherwin was so helpful!!! He solved my issues rapidly and efficiently. Great service!!
I am very satisfied with the help Rods provided today. Very efficient and understanding.
Thank you so much, Angel, for your help! You were quick to understand the issue and guided me through the solution clearly. I really appreciate your support — it made the whole process much easier.
I spent the entire day in support with Angel, who truly lives up to the name. They persevered and were able to piece together a workaround that let me return to the legacy version, which I really appreciate.
Unfortunately, the reason I needed help at all is that what was once a great app has taken a serious step backwards after the forced update.
Please, if you haven’t updated yet, I strongly suggest holding off until these issues are resolved.
Hi there, sorry to hear about the issues you are facing. We have asked our integration experts to get in touch with you directly to help. In the meantime if any questions please let us know via qbo-integrationsupport@intuit.com.
Great support experience! Nick helped me quickly resolve a sync error that had been blocking my workflow. He was efficient, friendly, and knew exactly what to do. Really appreciate the fast and effective assistance, thank you!