QuickBooks Online Global

5 Stars for support. 3 Stars for the app.
Support, ROM, was helpful answering my questions. Provided quick and precise answers. The QuickBooks and the app itself still need improvement when dealing with bundle item SKUs.

update: another review for support 5 stars. Sherwin was quick and solved my problem.

I needed help with the app synqing with quickbooks. Troy was very professional and easy to follow when he was relaying instructions. He made sure to answer all of my questions and followed through till i was comfortable fix my issue.

It's a very detailed sync app with lots of options. But the real difference was the customer service team. Vincent helped me out on a chat for an hour. He was the only customer I was speaking to and got really fast replies and he was very knowledgeable. He saved my time from reading all the instructions:)

I was having a few issues initially getting started, but ROM was a great help and got everything set up to sync quickly and was super helpful!

I had some challenges getting the OneSaas system running, but, Rom was able to patiently guide me through the process and help me test each feature. Now I can get back to working on the business side of things, this technical challenge well in hand.

Very good synchronization between Shopify and QBO, and ROM's support is super awesome! He helped us with expert advices.

Brilliant customer support, I had few technical queries, Ben sorted 15 min. All working smoothly.

The app and the support team are fantastic!!!!!! Thank you SHERWIN!!!! Always so easy to work and quick to respond.

It may seem a bit daunting at first but it works great. I had a complex issue to resolved and I worked with Dean via tech support chat. He was outstanding and helped me diagnose and resolve the issue plus helped me to optimize the settings even more.

I'm really glad QBO has made this a priority. Previously, I used a third-party app that has caused all sorts of accounting issues. When they started asking for money for a basic linking service, I was able to get this installed and Rom helped me through tax alignment issues.