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The customer service reps who help out are AMAZING! I have worked with Ben many times and he is EXTRAORDINARY! They fix any problems, that are MOSTLY made by "ourselves" because we are not clear how the whole thing works. THEN, when they fix a broken element for you they TEACH you what it is you did wrong by the EXAMPLE! LOVE IT. They are FAST! Thanks so much for all your SUPER FAST help! I have worked with Sherwan, Marck, Rafael and Vincent and they are ALL Super AWESOME! Thanks again! YOU GUYS are why I use OneSaas! Today Paul helped me out with a big problem that I self created. They are BRILLIANT FAST and SUPER NICE!
The app is great and the customer service given by BEN was extremely helpful! Quick response and handled the issue effectively. Thanks.
I was having trouble syncing my Sales data to Quickbooks but thanks to Sherwin from customer support i was able to sync my data easily and was guided with the process every step of the way. i think their customer support is brilliant, very quick responses from sherwin and on point. Thank you So much!!
I was having trouble syncing past sales. Benielle was very helpful and uploaded the sales for me. Thanks!
I always get the best and quickest help when it comes to shopify's team. I appreciate the work they do to ensure our business is running smoothly. I had a syncing issue and Lori helped me resolve it so quickly along with answering a few additional questions I had. Thank you!
BEN was just awesome in his response, knowledge, and approach, an absolute pleasure to get his help.
I had an issue with connector today and I reached out to the customer service for help. Luckily I got connected to ROM and let me tell you it was the best customer service experience I ever had. The patience, the detailed instructions, the dedication to help. This experience really made my day and I'm thankful for Rom's help.
Thank you Karol for the customer support
Rom helped me set up the integration with my Shopify store and they were very patient and detailed as I figured it out!
Sherwin helped me alot with understanding every step. Iam new to this and thanks to Sherwin i now understand what iam doing. I recommend this! Very helpful and takes the time to explain and guide!