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Ben was very helpful in walking me through the integration of Shopify to our QBO. His expertise and patience made it a very smooth experience.
Ronnie just help me to figure some issues i add, the service was quick and 100% personnalized. Really recommend the customer service
There's quite a lot to the app, but the support is first class. I've used their live chat twice, both times I've had quick replies and questions thoroughly answered by people who really know what they are talking about and understand the product. Today I spoke to Ben about a problem we were having with PayPal, he identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier. *Update 5th October 2022
Just used the support chat again, David could not have been more helpful. He answered a question I had about multicurrency with clear instructions on how to change a setting in QuickBooks, then fixed a duplicate product we had managed to generate. Quick, clear and simple instructions. Really good.
New to Shopify and Quickbooks. Troy was extremely helpful. Fast respond and quick to solve problems.
Thank you so much.
Amazing service every time I have any issues. Was most recently helped out by David who quickly addressed the issues I was having. Highly recommended!
Rom was great! Very proactive and helpful via chat. I had an issue with my sync and they were able to work through it quickly.
Karol was really great in helping me get my syncs working beautifully and her service was excellent.
I used this app to help me connect the products (445 variants) from our shopify store with the help of "Rom" (chat support associate). Best customer service experience ever! I highly recommend this app. Big shout out to Rom for their support. Incredible! Thank you Rom!
There was few sync errors, due to playing with existing products in QBO manually, and the support team was right there to solve the problem live... without opening a ticket or so, with live chat... thanks Hazel!
Service was great and quick! Troy was very helpful and very responsive to our company. Very quick integration setup.